Life Cycle Applications Manager

Position Summary

This is a Hybrid position (Office/Home and Client Site) located in Ottawa, Ontario.

In support of a recently awarded contract, Thales is looking for a Senior Life Cycle Applications Manager who will be responsible for supporting all LC4ISR life cycle application management (LCAM) functions, including software lifecycle management: configuration management, code archiving and storage, versioning, training, documentation, packaging, handling, storage and transportation, problem resolution, and other software maintenance support.

Key Areas of Responsibility

• Reviewing disposal certificates, making appropriate recommendations.
• Conducting engineering studies and analysis to provide technical solutions to stated application or operational requirements/problems including preparation of Engineering Changes (ECs).
• Performing configuration management.
• Performing analysis of software maintenance, repair and overhaul data.
• Preparing and issuing Material Change Notices (MCNs) whenever ECs affect end-items such as part numbers, drawing numbers, manufacturer’s code, quantities and applicability.
• Tracking and analyzing updates to supported items and provide advice of impact to current software, applications and systems.
• Monitoring and reporting on software applications under management including cataloguing activities, version control, obsolescence issues, upgrade options, and divestment activities.
• Defining standards and criteria relevant to applications and software maintenance.
• Preparing, modifying or updating specifications and drawings.
• Investigating Unsatisfactory Condition Reports (UCRs) and Technical Failure Reports (TFRs).
• Reviewing the design, development, manufacture, installation and testing of prototype software modifications.
• Preparing support cost option analysis for systems and equipment.
• Preparing data for initial provisioning and distribution.
• Preparing technical statements of requirement, draft specifications and purchase descriptions.
• Preparing, modifying or updating software handbooks, application lists, operating manuals and technical instructions and orders.

Minimum Requirements

Minimum of 4 years of recent experience in security engineering, with experience in a minimum of 4 of the following:

• Experience working on ERP for coordinating equipment or software distribution.
• Reviewing Technical Data Packages (TDP).
• Experience working on Enterprise Resource Planning (ERP) software (e.g. SAP) for equipment cataloguing.
• Evaluating and providing solutions to deficiencies in Technical Failure Reports (TFR) and Unsatisfactory Condition Reports (UCR).
• Experience using a recognized Process framework or using a LCMM Handbook.
• Planning and executing equipment or software demilitarization and disposal.
• Experience working on ERP for maintaining and developing checklists.
• Analyzing Statements of Operational Requirements (SOR).

• Minimum of 3 years of demonstrated experience in the preparation of technical documents including requirements, specification, checklists, bulletins, reports, proposals, equipment and software disposal plans.
• Minimum of 5 years of demonstrated experience as a Security Specialist on Military Command and Control systems.

Key Abilities

• Providing advice, guidance and recommendations on technical issues to support the decision-making of senior management.
• Capable of developing strong relationships across the business through excellent customer service.
• Strong business acumen and ability to identify and address issues within a complex business environment.
• Proven problem solving and analytic skills with a track record of successful outcomes.
• Recognized for ability to engage stakeholders at all levels of the organization and externally with customers. Experience liaising with stakeholders to support the life cycle management of equipment or software applications.
• Excellent communication skills, both written and verbal. Experience developing briefings notes and presentations to address technical and logistics issues pertaining to equipment or software applications.

Education

• College Diploma in Electronics, Computer Technology or a relevant technical field

Regulatory Compliance Requirements

• All applicants must be able to obtain a Canadian NATO Secret clearance and meet the eligibility requirements outlined in the Canadian Controlled Goods Registration Program and ITAR.