Intermediate Software Developer Jobs

Location: Edmonton, Calgary or Victoria
Our Company
Willowglen Systems is an innovative company delivering industrial automation solutions for the last 50 years. Our products are developed and supported by our software engineers, solution architects, and engineers. Willowglen Systems has a global customer base and is chiefly involved in the metro-rail, oil and gas, pipelines, electricity distribution, and water distribution sectors – in locations including North America, South America, Asia, and the Middle East.
Employees receive generous opportunities for training, career growth, certification, and continuing education. In addition, we provide a fun work environment. As an Equal Employment Opportunity (EEO) employer, we respect and seek to empower each individual and support our workforce’s diverse cultures, perspectives, skills, and experiences. We also ensure our employees get the best of both worlds with a flexible hybrid work schedule.
About The Role
Are you looking for a new career challenge? Do you desire to work in the technology industry and still be able to have a balanced work-life? Do you want to work for an established company with a global presence? Does the idea of working on new technology, including Machine Learning and IoT excite you? If so, this opportunity may be perfect for you.
Willowglen Systems is looking for an intermediate software developer to join our talented team. They will respond to customer needs, offering help to analyze and resolve issues in a timely fashion. The incumbent will proactively monitor and assess customer systems ensuring they remain at the agreed upon quality of service levels and will rectify issues that are not at the appropriate levels. The successful candidate will have the opportunity to work on various production systems in multiple different industries and will be responsible to maintain, analyze, test, document and resolve issues in different software solutions for Willowglen Systems clients across the globe.
Key Responsibilities

• Performs and rectifies system issues through software and configuration updates and fixes
• Identify opportunities to improve WSI products through customer suggestions and overall software improvements
• Ensures internal documentation and training is up to date
• Responsible for the health of our customer systems
• Respond and resolve customer technical issues which will involve analyzing the code and finding a suitable fix
• You will have an opportunity to travel to customer sites.
• Due to the longevity of our software systems, there is a responsibility for maintaining legacy software systems.
• Perform routine Customer System Checks
• Will be available for on call customer support on a rotational basis that provides our customers with fast and reliable help when required
• Ensure customer satisfaction
• Reports to Software Developer Manager.
• Maintains agreed upon quality of service levels
• You will interact directly with customers
• Identify opportunities to improve the customer’s system through software and/or configuration updates
• Ensure internal customer systems are kept up to date
• Mentor associate developers and help them develop their technical skills.
• Involvement in on-site/virtual customer support activities as requested by the customer

Required Qualifications

• Must be a self-starter and have strong troubleshooting skills
• Writing code for the front and back end software
• Understanding and working experience of Virtualization technologies (VMWare)
• BSc (minimum) in Engineering, Computer Science, or comparable area of studies – or equivalent.
• 4+ years or equivalent of software development work experience.
• Leadership/presentation skills – working with the customer, development, and implementation teams.
• Must have proven multitasking skills and the ability to work under pressure.
• OOP development experience (C++ and JavaScript).
• You are a full stack developer that will be responsible for the following:
• Must have excellent analytical and computational skills.
• Understanding of networking and IT technologies.
• Design and development of software
• Must have excellent verbal and written communications skills as well as interpersonal skills.
• Testing and debugging software
• An understanding of unit testing & Test-Driven Development (TDD).
• Understanding of relational and non-relational databases.

Nice to Have

• Sencha EXTJS 4.2, Qt 4+
• Experience with customer UX design
• Certified as Great Place to Work (2021-2022)
• Employee Assistance Program
• Extended Health and Dental Benefits
• Understanding of machine learning concepts (e.g. Tensorflow)
• MongoDB, PostgreDB, MySQL
• Kubernetes, Docker
• Python, bash and JAVA
• React, Angular, jQuery, NodeJS
• Open and inclusive work environment
• Continuing education and professional certification reimbursement
• Experience in software development using -
• Understanding of protocols such as Modbus, DNP3, OPC UA/DA, SNMP and others
• Redis / Redis Streams
• Experience with Virtualization, Containers and Container Orchestration (Docker, Kubernetes)
• Opportunities for training and career growth
• Health Spending Account
• Exposure to Machine Learning
• Monthly corporate lunches
• Flexible schedule options
• Experience in one of the following industries: Metro Rail (LRTs), Oil & Gas, Pipelines, Electrical, and Water & Waste Water
• RedHat, CentOS
• Azure, Hadoop
• EMQX / MQTT
• Paid Volunteering Time
• 5% Employer RRSP matching
• Understanding of software and network security
• Experience designing and/or configuring a SCADA, HMI or DCS system
• Elasticsearch