Imaging Specialist- Custom Apparel

As an Imaging Specialist- Custom Apparel, you are key to the successful production of our customers' custom apparel products. Before starting each project, you select the materials based on what the client has requested. You complete the preparation of garments, setting up the equipment, curing and other final finishing steps. As you operate the technology, you enjoy creating high-quality final products. Your attention to detail is essential as you review work orders for accuracy, completeness, and perform quality control checks to avoid waste and rework. When unexpected challenges arise, you utilize your innovative problem-solving skills to troubleshoot and consult teammates and suppliers to find solutions. Each day you love coming to work in our fast-paced, deadline-driven environment.

Position Title: Imaging Specialist- Custom Apparel

Employment Type: Full-time, hourly

Location: City/Region

Reports to: General Manager, Manager

What You Will Be Doing

• Maintaining healthy relationships with all staff members
• Performing regular maintenance on machines and keeping working environment organized and in optimal condition.
• Obtaining digitized artwork and operating digital embroidering machine to ensure accurate placement, colour selection and stitch quality.
• Printing apparel using a direct-to-garment printer.
• Printing transfers using direct-to-film printer and operating heat press to apply to garments.
• Pre-treating and curing garments.
• Ordering garments from vendors
• Follow safety guidelines and maintain a safe work environment.
• Completing all orders on time to guarantee customer satisfaction.
• Monitoring and maintaining ink and supplies inventory

Skills That You Bring...

• A problem solver with strong troubleshooting and critical thinking skills
• General knowledge about computers, RIPs and file set up for apparel production.
• Team player
• Experience with at least one of the above-mentioned apparel production processes.
• Strive to improve efficiency, quality, and productivity in apparel production department.
• High attention to detail and strong focus on quality control - ensuring accuracy and quality (eg. garments are correct item, colours, sizes, logo placement, etc.)
• Communicate effectively to provide updates on project status addressing any issues or concerns.
• Reliable and dependable
• Able to work unsupervised.

You Are

• Coachable- open to feedback, able to collaborate and communicate with team members and customers, open to suggestions, adapt to new technologies.
• Detail Oriented/Accurate- close attention to and review of work orders for accuracy and completeness, quality control
• Sense of Urgency- will enjoy working in a fast-paced deadline driven environment.
• Reliable- ability to work at a consistent rate of productivity, punctual and a strong work ethic.
• Problem Solver- ability to innovate, open to new ways of getting the job done, willing to consult with others to find a 3rd way, when unexpected challenges arise the ability to trouble shoot and consult teammates to find solutions.

Who is TPH?

TPH is a Canadian-owned family business operating 65 retail production centres in British Columbia, Alberta, Ontario & Nova Scotia. Since 1961 we have served Canadians as part of the community. TPH is delighted to join the list of respected organizations that have been recognized as one of Canada's Greenest Employers of 2022. The award, presented by MediaCorp Canada Inc., is given to employers that lead the nation in creating a culture that values sustainable initiatives and environmental awareness. As a result of our environmental initiatives, TPH was rated North America's most forest-friendly printer in Canopy's 2019 Blueline Ranking, the only comprehensive assessment of the environmental performance of North America's printers.

Inclusion and Equal Opportunity Employment

TPH is an equal opportunity employer that values diversity and inclusion. TPH does not discriminate based on race, citizenship, creed, gender, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Your accommodation request will be maintained as personal and confidential. If you believe TPH is a good fit for you, feel free to submit your application, we would love to hear from you.