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Health & Wealth Consultant Jobs
Company | Canada Life |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Insurance,Financial Services |
Expires | 2023-07-23 |
Posted at | 10 months ago |
- Leverage training model and sales enablement supports to identify plan member needs and help navigate them to appropriate next steps
- Provide financial wellness guidance, Life and Health and retirement solutions during all phases of a plan member’s life and uses innovative tools to offer appropriate solutions
- Provide guidance, advice, professional account management, financial wellness, and financial planning to enhance a plan member’s wellbeing
- Other duties as assigned which may involve some or all the following: staff meetings, product seminars/training, meeting all federal and provincial requirements as they pertain to insurance regulations etc., in support of strategic department and firm initiatives
- Participate in regular reviews, lessons learned and other retrospectives to ensure personalized approaches continue to meet plan member needs and expectations
- Identify opportunities and record engagement with each plan member using internal systems and tools
- Provide consistent feedback to leadership on opportunities for learning, working closely with 1st line compliance to ensure provincial requirements are adhered to
- Provide education and point in time advice on financial planning and other relevant topics
- Obtain knowledge of the plan member’s financial objectives and deliver personalized consultations detailing solutions best suited to the retirement and health planning needs of Canada Life customers
- Answer and respond appropriately to operational and procedural inquiries from current retirement plan members via inbound/outbound calls in-order to identify and/or close a sales opportunity
- Engage the customer in site & app enrollment and navigation, claims submissions and site functionality, benefits review including coverage details, top-up opportunities, savings opportunities, portable benefits and individual health products; resolve issues and identifies strategies and options to achieve goals
- Valid life insurance license (LLQP) to facilitate can facilitate sale of product and service positioning
- Superior communications skills
- Working towards or completion of relevant certificate, diploma or designation programs such as Certified Financial Planner (CFP), Certified Employee Benefits Specialist (CEBS), Certified Health Specialist (CHS)
- Excellent organization, prioritization and planning skills required
- Availability for shifts between 8 a.m. – 8 p.m. ET Monday to Friday
- 2+ years of deep product knowledge of the Life and Health, Group Retirement Services and personalized products and services to present solutions with confidence that meet member needs
- Proven ability to sustain and flourish in an ambiguous or unchartered area; must be comfortable with uncertainty and constant change
- Bilingual or fluency in any supplemental language would be an asset
- Passion for financial advice and solutions
- Post-secondary degree or equivalent work experience
- Positive, customer-oriented attitude
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