General Manager Jobs

*General Manager (Full-Time) – London, ON*

We are currently searching for aGeneral Managerfor our client in the quick-service restaurant industry who will directly report to the District Manager. You will be the restaurant leader and responsible for executing all Company policies, procedures, programs and systems and building, coaching, and engaging your team to be productivity champions. You will be joining a team that embodies people before profit. If this sounds like something, you’d like to be part of, we would like to meet you!

Why is this role important?

As a General Manager, you will be responsible for the overall restaurant operations with your District Manager's support. Ensuring excellence in building and managing a high-performing team aligned with quality, performance indicators, food safety standards, QSC standards and corporate brand and assets to maximize profit goals.

Day-to-day activities:

• Ensure front line staff are meeting the performance requirements and manage where necessary through coaching methods
• Coordinate administrative staff and their schedules ensuring adjustments are made as needed to meet all staffing goals
• Ensure the training, monitoring and reinforcement of food safety to ensure all procedures are performed according to Company policies and health/sanitation regulations, taking corrective action as required
• Develop and implement appropriate plans to resolve unfavourable trends and enhance profits whereby ensuring correction action is taken related to customer service issues or poor performance amongst team members
• Maximize profit goals versus budget and prior year. Manages food, labour, paper costs and other controllable expenses
• Continual improvement of restaurant metrics using materials from the Customer Experience Cycle, diagnosing service issues and executing Playbooks to resolve
• Manage all day to day running of the restaurant, including store sales budget, food cost control, and labour analysis
• Ensure full compliance with Company operating policies and procedures, working with District Manager to establish restaurant priorities and execute plans
• Motivates team members for high performance, including Assistant Managers, Shift Supervisors and Crew through ongoing systems, coaching, and overall development

Who you are:

• Experience understanding and leading a team of direct reports with a focus on coaching
• Flexibility in hours worked to accommodate operational needs
• Minimum of 3+ years of line operations experience in the restaurant or related industry, or equivalent combination of education and experience
• Efficient skills in analytical thinking and problem solving
• Excellent computer skills, including experience in Microsoft Office
• Post-secondary diploma or college degree preferred
• Business knowledge (P&L, budget guidelines, performance data, food safety laws, sales forecasting, and staffing management)
• Certified in First Aid, CPR and Food Safety, preferred
• Excellent oral and written communication skills

What’s in it for you:

• Extensive training
• Health Benefits Plan
• Annual Company Events and more
• Bonus Program
• Three (3) weeks paid vacation

Please submit your resume, and if you are selected for the position to move forward, we will be in contact. Thank you to all applicants.

At Inflo HR Ltd., an equal opportunity employer is committed to employment equity and diversity in the workplace. We welcome all applications. Whether you identify as a woman, a part of a racialized/visible minority, aboriginal person, person with disabilities, person of any sexual orientation, or gender identity or gender expression. In compliance with the AODA, any person can request accommodations at any point in the hiring process if required.