General Maintenance Cleaner Jobs

City Experiences is seeking General Maintenance Cleaners for our Niagara City Cruises operation in Niagara Falls.

About You

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About The Opportunity

The General Maintenance Cleaner is responsible for ensuring that the upper & lower landing facilities, are attractive and in working order. This role will provide preventative, corrective, emergency, cosmetic and routine maintenance as well as provide a number of technical maintenance services for the upper and lower landings. This position will include such duties as painting, cleaning, repairing, renovating and remodeling.

Crew Benefits

• Complimentary Cruise Tickets, Parking & Uniforms
• New Retention Bonus - up to $500.00!
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Crew Recognition Awards
• Competitive Wage
• Paid Training

Essential Duties & Responsibilities

General Maintenance Duties:

• Ensures compliance with health and safety procedures
• Assists with the start-up and close-out of projects
• Knows and understands internal policy and external regulatory requirements that relate to the position and department
• As directed, performs inspections of systems. Informs staff of any unusual activity or maintenance issues in a timely manner
• Performs various duties such as painting, fixing, repairing and troubleshooting minor problems
• Works closely with the Shift Manager to complete duties and work assignments
• Responds to work order requests as needed in a timely and accurate manner, and cleans up after work orders are complete
• Basic carpentry & masonry work
• Advises management of corrective actions or preventative actions when necessary
• Possesses ability to maintain a high customer service level
• Completes work using logs, inspection forms, and maintenance databases in preparation for ISO audits (as required)
• Maintains all equipment to manufacturer’s specifications
• Maintains inventory of supplies, tools, and equipment and makes purchasing recommendations
• Works closely with manager, supervisor and lead

Cleaning Duties

• Checks all garbage bins, emptying them when necessary
• Maintains any applicable licenses and certifications
• Adheres to all health and safety regulations
• Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participates in health and safety in the workplace
• Works with good housekeeping practices and safety to promote a work environment free of hazards
• Clean bathrooms regularly, including replenishing supplies such as soap and toilet paper
• Completes any other duties as assigned
• Applies high energy, self-motivation and willingness to learn and be trained on various types of equipment
• Understands all Niagara City Cruises’ policies and procedures relating to the employee’s role within the company
• Logs job duties and daily tasks as set forth in documentation requirements
• Maintains a neat, clean and well-groomed appearance (refer to appearance standards in employee handbook)
• Collects garbage and recycling on land and separates each accurately to individual compactors
• Reports to work on time and for all scheduled shifts
• Works in compliance with safety policies and procedures as well as identifies risks and hazards prior to job completion

Requirements & Qualifications

• Minimum two (2) years’ experience in facilities and maintenance role preferably in a hospitality environment
• Experience with ISO compliance & standards considered an asset
• Working knowledge of Lock Out Tag Out Systems
• Strong problem solving skills
• Walk, stand, sit and work in all types of weather conditions for extended periods
• WHMIS (training provided)
• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 50 pounds (23 kilograms)
• Must be willing to work all shifts including days/evenings shifts including weekends and holidays
• Continually and repeatedly perform functions indoors and outdoors
• O.S.S.D. or equivalent as recognized by the Ministry of Education
• General knowledge of electrical, plumbing and HVAC systems

About Us

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.