General Maintenance Technician Jobs

City Experiences is seeking a General Maintenance Technician for our Niagara City Cruises operation in Niagara Falls.
About You
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About The Opportunity
The General Maintenance Technician will be working towards a Ski Lift Mechanic – Certification. The General Maintenance Technician will learn and acquire the necessary training and skills needed to become certified. They will maintain a training passport while they learn to troubleshoot and repair any mechanical issues that arise and show progress towards a Ski Lift Mechanic – Certification. In addition, the General Maintenance Technician is responsible for ensuring that the upper & lower landing facilities, are attractive and in working order. The Technician will provide preventative, corrective, emergency, cosmetic and routine maintenance as well as provide a number of technical maintenance services for the upper and lower landings. This position will include such duties as painting, cleaning, repairing, renovating and remodeling.
Crew Benefits

• Complimentary Cruise Tickets, Parking & Uniforms
• Competitive Wage
• Crew Referral Program - up to $200.00 per referral
• Crew Recognition Awards
• Paid Training
• Crew Events
• New Retention Bonus - up to $500.00!

Funicular
Essential Duties & Responsibilities:

• Completes work using logs, inspection forms, and maintenance databases as required by TSSA and in preparation for ISO audits (as required)
• Ensures compliance with health and safety procedures
• Possesses ability to maintain a high customer service level
• Maintains inventory of supplies, tools, and equipment and makes purchasing recommendations
• Knows and understands internal policy and external regulatory requirements that relate to the position and department
• Advises management of corrective actions or preventative actions when necessary
• Works closely with other team members or contractors to ensure mechanical issues are addressed quickly
• Maintains all equipment to manufacturer’s specifications and Technical Standards and Safety Authority (T.S.S.A.) specifications
• Identifies and troubleshoots any deficiencies and responds accordingly
• Works closely with the Manager, Facilities to complete duties and work assignments
• Operate the funicular as required
• Ensures the safe and efficient operation of the Funicular
• Performs repairs and maintenance of the Niagara City Cruises Funicular as permitted by their passport
• Communicates updates on Funicular repairs, shutdowns and restarts to appropriate parties
• Responds to work order requests as needed in a timely and accurate manner, and cleans up after work orders are complete
• Completes start up and shut down procedures

General Maintenance

• Assists in preparing the preventive maintenance schedule for all project equipment and monitors the system to maintain and repair project equipment
• Ensures compliance with health and safety procedures
• Responds to work order requests as needed in a timely and accurate manner, and cleans up after work orders are complete
• Maintains all equipment to manufacturer’s specifications
• Possesses ability to maintain a high customer service level
• Maintains a neat, clean and well-groomed appearance (refer to appearance standards in employee handbook)
• Supports Marine, Guest Experience, Safety Services, Food, Beverage & Retail, and all other departments with projects, maintenance and operations as required
• Understands all Niagara City Cruises policies and procedures relating to the employee’s role within the company.
• Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participates in health and safety in the workplace
• Reports to work on time and for all scheduled shifts.
• Completes work using logs, inspection forms, and maintenance databases in preparation for ISO audits (as required)
• Operates large scale machinery such as forklifts and telehandler (as required)
• Advises management of corrective actions or preventative actions when necessary
• Maintains inventory of supplies, tools, and equipment, and makes purchasing recommendations
• Adheres to all health and safety regulations
• Basic carpentry and masonry work
• Works closely with Facilities Shift Manager and/or Manager, Facilities to complete duties and work assignments
• Maintains records on preventive maintenance and work order requests
• Knows and understands internal policy and external regulatory requirements that relate to the position and department
• Completes any other duties as assigned
• Uses hand tools and power tools correctly
• Gathers and/or requests materials to complete a job
• Performs various duties such as painting, fixing, repairing, troubleshooting minor problems
• Possesses the ability to self-manage on small projects
• Performs work in line with Safety, Quality, and Environmental standards and with respect to regulatory and SMS, ISO/RMS system compliance
• Maintains any applicable licenses and certifications
• As directed, performs inspections of systems. Informs appropriate staff of any unusual activity or maintenance issues in a timely manner

Requirements & Qualifications

• Strong problem solving
• Working knowledge of Lock Out Tag Out Systems
• O.S.S.D or equivalent as recognized by the Ministry of Education
• Experience with ISO compliance & standards considered an asset
• WHIMIS (training provided)
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 50 pounds (23 kilograms)
• General knowledge of plumbing, and HVAC systems
• Must be willing to work on obtaining the Ski Lift Mechanic Certificate as recognized by the TSSA
• Continually and repeatedly perform functions indoors and outdoors
• Walk, stand, sit and work in all types of weather conditions for extended periods
• Minimum two (2) years’ experience in facilities and maintenance role preferably in a hospitality environment
• Must be willing to work all shifts including days/evenings shifts including weekends and holidays
• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)

About Us
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.
City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.