Front Desk Agent - Full Time

Company Description

First impressions are everything! As Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

Why work for Fairmont Pacific Rim?

• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Travel reimbursement program for a TransLink monthly pass
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Learning programs through our Academies
• Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbor views, luxurious accommodation, rave-worthy cuisine and warm hospitality.
• Employee benefit card offering discounted rates at Accor worldwide
• A competitive rate of $28.40 per hour
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) for those meeting eligibility requirements
• Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.
• Complimentary meal through our Colleague Dining Program
• Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Opportunity to develop your talent and grow within your property and across the world!

What You Will Be Doing

• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Take initiative to add a personalized experience
• Greet, check-in, respond to requests and settle accounts while providing exceptional service

Qualifications

Your experience and skills include:

• Service focused personality is essential
• Experience in Luxury Hotel is an asset
• Prior experience working with Opera or a related system
• Fluency in English; additional languages are a plus

Additional Information

Your team and working environment:

• Be a part of Forbes Five Star and AAA 5 Diamond hotel, be a member of the finest Front Office team

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS