Front Desk Representative Jobs

About us:

At Physio4care Clinic, we work on various disciplines like physiotherapy, Active Rehab, Acupuncture and are focused on providing first class service to all our clients. We are located in the heart of Metrotown, Burnaby.

We are seeking for a professional and organized Front desk representative, who is willing to work part time, with an opportunity to get converted to a full time position

Some of the responsibilities includes but not limited to:

• Answer phone calls and direct callers to the right person when needed
• Store information like patient history and insurance
• Call patients to remind them of upcoming appointments and schedule off-site services
• Ensure patients and visitors understand Clinic policies
• Maintain clinic's social platform up to date.
• Process payments, billings and Insurance claims
• We use Jane App for everything
• Provide assistance to patients and visitors when they arrive at the Clinic
• Schedule appointments based on doctor availability

Requirements :

• Analytical-thinking and problem-solving skills
• Great Written and oral communication skills
• Scheduling and time-management skills
• Proficiency with computer software like Microsoft Office and Google Calendar
• Prioritization and organization skills
• Experience or knowledge on Jane app is considered an asset.

Please note this a part time opportunity, we prefer candidates who can work anytime between 10-6 on Monday Tuesday and Friday and a few hours on Wednesday and Thursday in clinic at Metrotown, Burnaby.