Front Desk Agent Jobs

Bayview One is a luxury condo who is looking for a part time employee who can work our Front Desk two weekends a month from 9:00 – 5:00 p.m.

• Provide information and confirm move-in/move-out bookings and advise the Building Manager to make sure the elevator will be padded. New owners/tenants contact information is to be tracked and recorded through spreadsheet.
• Provide owners, residents and guests with directions and information regarding Bayview's amenities, services, hours of operation, plus local areas of interest.
• Maintain the front desk calendar and forms for booking the conference room, guest suite and lounge along with advising the owners on availability.
• The Front Desk team member shall ensure all policies, procedures, strata corporation bylaws and rules are followed, and to ask for clarification as necessary from the Building Manager, to ensure a clear understanding of the responsibilities, technical and service aspects of the position and knowledge of standard operating procedures.
• Keep up to date records of packages, couriers and other items accepted at the front desk and transfer them to the Business Centre.
• Front Desk Team will open the secured front door to assist with packages, luggage, etc. where possible as well as greet residents and guests entering or exiting the building.
• Report formal complaints and maintenance needs to the Building Manager.
• Ensure all keys (to suites and to common property areas) are secured at all times and kept in the designated locked key cabinets.
• Contact the appropriate companies for repairs if there are any issues with the elevator, front doors or parkade doors.
• Receive cheque payments for reservations of the guest suite, fob purchases, and move in fees. Maintain spreadsheets and prepare documentation for Property Management.

Please submit your resume directly to Sue Lukewich at [email protected]

About Proline Management

With 55+ employees, 4 offices, and over 37 years in the business of property management, we are a friendly, interactive and hardworking group of people focused on developing and improving our organization and contributing to our community. We offer fun and professional working environment, maintaining an inclusive, small business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.