File Intake Clerk Jobs

What We Do .
Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.
We are part of the IPH Group. IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Singapore, and Thailand. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs, and professional services firms worldwide.
We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.
The Opportunity .
Our National Trademark Team is currently looking for a File Intake Clerk to join and support their team. In this role you will work with the Trademark Team to help handle the day-to-day workflow.
It is expected that the successful candidate will work a mix of in-office and at home.
Responsibilities .

• Directing inquiries and incoming e-mails to relevant parties
• Communicating with clients through email or phone
• Managing and monitoring new TM Application in-bin
• Sorting, prioritizing, and processing a high-volume and wide variety of work for the Toronto and Ottawa Trademark practice groups
• Creating tasks in our electronic task management software

Qualifications, Competencies And Experience .

• 2+ years of administrative experience in a professional services environment
• High proficiency in MS Office and ability to learn new software and technology quickly
• Excellent reading comprehension and attention to detail
• Strong oral and written communication skills
• Previous experience in legal or intellectual property will be considered an asset
• A strong ability to prioritize a large workload
• Highly organized and proactive
• A great team player with excellent organizational skills

Smart & Biggar offers a comprehensive total rewards package including:

• A flexible benefits program;
• Employee referral program.
• A competitive compensation structure based on transparency, clarity and fairness;
• Personal days to help balance personal and professional commitments;

Smart & Biggar is a proud member of the Law Firm Diversity and Inclusion Network (LFDIN), working to promote diversity and encourage a culture of inclusion in our Firm and the broader legal profession.
We welcome applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.
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