Field Technician Supervisor Jobs

Description
We’re Hiring for a Field Technician Supervisor!
If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!
THE ROLE: The Field Technician Supervisor will be responsible to safely and effectively manage the delivery of most aspects of project scope, to ensure safety, and planning field operations. In this role, the incumbent will also manage multiple crews, specialized vehicles/equipment, insures inventory on the trucks, building, material, the use of traffic control safety devices and special processes. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Additional duties and responsibilities may be required based on organization needs
• Participation in Xylem Watermark volunteer activities
• Safety: To ensure that our team members adhere to all of the Xylem Safety training and protocols for each given task and have the necessary PPE to do so. Promotes a safety focused culture by carrying out programs such as documenting “ride along” with a crew each week and ensuring a regular touchpoint with every team member with daily safety talks. Additionally, to ensure compliance with client’s sites/facilities safety requirements.
• Scope Delivery: Understands the contract and the scope of the project. Works directly with project team to ensure the positive delivery of the scope, on schedule and under budget. Schedules and manages field staff in executing scope for the projects. When applicable, provides input during the proposal phase of projects.
• Quality Management: Responsible for effective quality assurance and quality control on all aspects of the project. Analyze project data, identify discrepancies, and develop and implement corrective actions.
• Internal and External Communication: Keep internal stakeholders informed of project activities, as well as risk and mitigation strategies. Ensure the Program/Project Manager is informed of project related updates, safety, production reports, project related issues/scope creep. May be required to interface with client operations and engineering groups during mobilizations.
• Staff Leadership: Work with leadership to hire, develop, support, supervise and coach multiple direct reports (field personnel). Execute the established training program for all field personnel. Ensure staff adhere to established policies, procedures (safety, operational, equipment care/use,), and stay in compliance with applicable regulations (such as DOT).

Qualifications

• Flexibility and the ability to manage change
• Ability to mitigate the negative impact of equipment related issues, service, and breakdowns
• Proactive with a high level of attention to detail
• Demonstrated leadership qualities, including conflict and issue resolution, strong interpersonal skills and the ability to lead and work well as part of a team
• Proven Map Reading; understanding of As-Built Drawings
• Ability to work logically and systematically, with good work time management
• GED or High School Diploma with both Energy pipelines and systems experience
• Ability to help build and deliver operational plans that meet strategic business goals
• Efficient in Microsoft Office and standard asset tracking systems/software
• Previous management and leadership experience is considered an asset
• Ability to pass DOT Physical, background check and drug screening
• Problem-solving and decision-making skills plus the ability to think laterally while offering creative solutions
• Demonstrate excellent oral and written communication skills in all interactions with staff, general public, clients, and contractors
• IT literacy and the ability to handle electronic data
• Must hold a valid driver’s license have a clean driving record
• Traffic Control Certification
• GIS literacy

Day In The Life
In this role, the working environment is frequently outdoors and the Supervisor will spend up to 75% of their time in the field. The Supervisor will be required to work in varying weather conditions including high heat and extreme cold and will be required to lift up to 75lbs. In addition, this role may be required to travel up to 75% of the time to various field locations.
At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.
Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.