Field Service Technician Ii (Ottawa)

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

Learn More About Our Company

Job Purpose

Provide technical support for EnerSys batteries and systems. Provide an on-site presence to engage customers and support the team to deliver quality service. Leverage experience to mentor team members in the areas of Health and Safety, quality, standards, and best practices. This role is expected to help achieve financial targets by driving both revenue and margin.

Essential Duties And Responsibilities

• Travel when required to perform installations, repairs, and preventative maintenance
• Perform/support rectifier and inverter module swaps, and updating system inventories
• Maintains a safe, orderly, and clean working environment
• Follows all company policies and procedures as listed, but not limited to: Warranty policies, Federal & Provincial safety standards, transportation of dangerous goods
• Support Commissioning of DC power plants, inverters, and battery conductance readings, testing of system and equipment alarms
• Coordination of shipping and receiving, and in the field, material audits to identify shortages
• Completes and submits reports as required
• Install data cabinets, cable tray infrastructure, including load bearing axillary systems, Fiber Optic Raceways, Grounding and alarm connections
• Maintains truck log, if necessary, according to provincial and or federal requirements
• Is directly responsible for company assets such as service vehicles, inventory, tools, laptops, and test equipment
• Provide support for maintaining calibration of tools
• Contribute to company revenue and margin targets by supporting the execution of quality work within project timelines and budget
• Perform/support Preventative Maintenance routines, which would include completing reports and data analysis, which would identify key areas where the clients could improve their systems or are at risk based on the data collected
• Support the installation of DC Power plants, BDFB’s, inverters, UPS, and DC Battery systems
• Maintains good communication with Field Supervisor
• Interacts with internal and external stakeholders

Qualifications

Minimum Qualifications

• Thorough understanding of, and adherence to, safety policies and procedure
• Ability to identify and find solutions for complex problems
• Strong mechanical aptitude
• Strong organizational and planning skills
• A strong understanding of company procedures and policies
• Required to complete RP101, RP201, or Systems equivalent
• Able to comprehend and compose documents such as customer correspondences, technical manuals, memos, and reports in English and/or French
• Strong knowledge of our client’s and industry standards such as IEEE & Telcordia
• Able to work and demonstrate safe work procedures with hand and power tools
• Able to identify changes in scope,
• Strong knowledge of Microsoft Office suite and Teams
• Able to travel to support in-field operations
• Requires 2+ years of related experience
• Able to perform math calculations and measurements
• High School Diploma or equivalent

Preferred Qualifications

• The ability to read electrical and construction schematics
• Advanced electrical understanding being able to identify and mitigate risks related to electrical circuits
• The ability to use test equipment and interpret the collected reading/data
• Post-secondary certificate or diploma

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled

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