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Event Captain Jobs
Company | Chop Steakhouse & Bar |
Address | Winnipeg, Manitoba, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Restaurants |
Expires | 2023-07-09 |
Posted at | 11 months ago |
Banquet Captain
- Preferred shifts, gratuities, and guaranteed hours
- Personal development and mentorship from management.
- 15% discount for our restaurants (Moxie's, Chop, Shark Club, and Rockford)
- Employee discount and Friends & Family discount for all Northland affiliated brands including Grouse Mountain, Revelstoke Mountain Resort, and Sutton Hotel Group.
- Work directly with the event coordinators or hosts, and problem-solve in the moment when addressing questions or concerns that may arise during or before service.
- Providing training, leadership, and mentorship for our event team.
- Demonstrate leadership by building positive team morale.
- Manage the floor staff by ensuring team members are dressed in uniform, and providing exceptional guest service in a friendly yet speedy manner.
- Assist with inventory, stock, and product orders.
- Identifying skill and leadership potential in your crew and developing those exceptional individuals into higher roles within our company.
- Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc.
- Actively lead the shift, in support of senior leadership, while helping to manage budgetary goals.
- Deliver feedback and coaching to the event team.
- Ensure event space is set correctly, food is presented well, and service goes off without a hitch.
- Inspect Event areas at end of a function to ensure all equipment is returned to its proper area and all areas are clean
- Event execution and managing quality assurance.
- Assist with site visits, walkthroughs, and inspections
- Review & Respond to online guest feedback
- Provide office coverage for Event Manager, booking events, managing emails and full office routine.
- Ensure complete guest satisfaction and guest connection throughout each shift
- To direct and control events in the facility at an excellent level while maintaining and abiding by all standards, policies, and/or procedures set forth by our company.
- Flexible schedule
- Minimum 1-year Event Server Experience
- High stamina, and ability to lift 20 lbs
- Ability to create a positive working environment and provide ongoing positive feedback to colleagues, even during big events, resolving conflicts
- Attention to detail & highly organized
- Impromptu problem-solving skills when dealing with internal and external conflict
- Pro-Serve certification
- Reliable transportation
- Enthusiastic and inspiring
- Desire and ability to earn the respect of your team
- Exceptional communication skills, acting as a liaison between clients & guests, staff, management, and other hotel departments
- Fluent in English
- Hospitality driven with exceptional guest service skills,
- Cultivate your development by working with other leaders
- Grow your career in our rapidly expanding company
- Personal development and mentorship, taking part in team-building events
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