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Director Of Operations - Canada
Company | Sodexo Live! |
Address | Banff, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-08-15 |
Posted at | 9 months ago |
Job Listing: Director of Operations
- 2022 Forbes Best Employer for Diversity
- 2022 Front Office Sports Best Employers in Sports
- 2022 Disability Equality Index (DEI) Perfect Score
- Develop and implement business strategies for driving and maximizing food, beverage and merchandise sales.
- Plan and execute all operations activities against forecasted daily business volume.
- Create an environment where an exceptional service and dining experience is delivered to each customer, contributing to Sodexo Live!'s goal of 100% customer satisfaction.
- Serve as a leadership role model and create an exceptional employment experience for Sodexo Live!'s staff.
- Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
- Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
- Significant expertise in food and beverage management with a catering/concessions emphasis.
- Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
- Ability to communicate effectively both orally and in writing.
- Keen ability to promote and participate in a team environment.
- Demonstrated financial acumen with strong background in P&L management; Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.
- Tech savvy, with high proficiency in all Microsoft Office programs.
- Solid and proven track record for sales and leadership success.
- Bachelor's degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.
- Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
- Initiative in identifying and resolving problems timely and effectively.
- 3-5 years previous operations leadership experience in a complex food service environment.
- Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
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