Director Of Operations Jobs

The Insurance Broker Association of Alberta (IBAA) is starting the search for a new Director of Operations!

Who we are:

The Insurance Brokers Association of Alberta (IBAA) is a non-for-profit trade association representing over 4200 members through over 260 brokerages through Alberta, the Yukon, the Northwest Territories and Nunavut. Our members’ primary business is selling home, auto and commercial insurance. The IBAA provides support services such as professional development programs, political advocacy, networking opportunities and additional industry relations to its members.

The IBAA is also a member of the Insurance Brokers Association of Canada (IBAC). Together, we believe that consumers are best served through insurance brokers who work to find the best coverage, at the right price, from a variety of insurers.

To find out more about our mission and values please visit www.ibaa.ca

Who you are:

The Insurance Brokers Association of Alberta is seeking an experienced, creative and innovative thinking director of operations to join our team as we transition into a new period of growth. We require a positive, team-oriented manager to set and meet goals and to ensure that every member of the team is delivering in accordance with the high standards set forth by the association.

The ideal candidate has senior management experience within a dynamic setting and possesses a sharp business mind with proven success in managing multiple departments for maximum productivity. They are highly skilled in human resources, finance and IT management, and are able to develop and maintain an environment of trust, diversity and inclusion within the organization. The IBAA is looking for a growth-oriented individual driven for results!

This role requires someone with outstanding organizational, communication and leadership skills, with an ability to develop innovative solutions that push boundaries. The director of operations will work closely with the CEO, to develop and implement long-term operational strategies that meet the association’s overall objectives.

Key Responsibilities:

• Analyze current operational processes and performance, recommending solutions for improvement where necessary.
• Oversee the development of financial and budgetary plans
• Maintain constant communication with department heads, staff, external partners, and vendors to make decisions regarding operational activity and the implementation of strategic goals
• Devise strategies for ensuring the growth of programs, and implement process improvements to maximize output and minimize costs
• Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
• Develop, implement, and monitor day-to-day operational systems and processes and provide reporting into the goals progress, and obstacles of key initiatives to the CEO and Board of Directors

What you bring:

Experience

• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Experience and skill reporting to a board of directors
• Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
• Five or more years of senior leadership experience in an operations role
• Experience in developing budgets and business plans
• Superior knowledge of multiple operational functions and principles, including finance, customer service, IT, and employee management
• Strong working knowledge of management software (ex: QuickBooks, Sage)

Education Required

• Substantial experience working in a not-for-profit sector is an asset
• A bachelor’s degree (or higher) in operations management, business administration or related field
• Multiple years of financial reporting experience (CPA is an asset)
• Education in the Insurance industry is an asset.

Competencies

• Excellent ability to delegate responsibilities while maintaining organizational control of departments and operation
• Possesses a broad range of high-level business and management experience.
• Efficient at mobilizing teams and resources through meaningful engagement
• Fosters an environment of collaboration and trust
• Astute in cultivating and managing relationships with people at every level
• Proven excellence in decision making and adaptability
• Strong skills in budget development and oversight
• Unquestioned integrity and accountability

Location: Edmonton, AB (occasional travel is required for this position)

Compensation: An attractive compensation package is available and will be based on experience and fit for the position.

Please note that the final candidate will be required to pass a credit and background check.

If you are confident that you are the ideal candidate for this position and can continue to guide the IBAA in our vision as an engaged an innovative association, please forward your letter of application, resume and supporting documents to: [email protected]