Digital & Print Designer, Marketing

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Who are we?

Manulife is on a journey to become a customer-obsessed, digital leader; we’re transforming, and we need you! Individual Insurance Canada (IIC) has designed the broadest product shelf and offers the most innovative tools to help our customers every step of the way. We have a clear vision of our strategy, and the result will be exceptional experiences for our customers.

What role will I play?

As the Digital & Print Designer, you’ll partner with team members to create marketing campaigns from concept to delivery across a variety of channels. This is a fast-paced, changing environment where every day brings something new, and innovative ideas are encouraged. Your contributions will help evolve the customer and advisor experiences through simplified and intuitive campaign design, putting the client’s needs first by providing the right tools and solutions to facilitate a positive experience. And you’ll perform all of these tasks in a squad setting, consulting on the very development of campaigns, participating in user testing, and making data-driven decisions.

As the ideal candidate, you should be able to efficiently combine creativity, functionality, and technology to produce eye-catching and informative content. You’re a confident, hard-working, problem solver that thrives in a highly collaborative environment. You have a strong interest and experience with brand identity, design systems, art direction, digital design, and direct marketing campaigns. In this role, organizational and technical skills are key, and all candidates must possess in-depth knowledge of design software programs.

As a Digital & Print Designer, You Will

• Ensure consistency in designs and content across all company platforms.
• Work with external digital platform partners to oversee the smooth implementation of new assets.
• Ensure that all designs align with the brand image, style guides, and meet usability and website standards.
• Assist in presenting design ideas to all the relevant stakeholders.
• Proven experience in professional digital & print design.
• Implement feedback into final designs.
• Prepares final files print, or for HTML programming, for appropriate medium.
• Responsible for archiving and updating graphic files.
• Design, produce, and manage interactive digital content, including email templates, social media, and promotional artwork etc.
• Review product positioning and online marketing content to identify room for improvement.
• Apply direct marketing best-practices to design for direct marketing print campaigns.
• As required, prepares files for AODA compliance.
• Keeps abreast of current trends and the latest technological advances.

As The Digital & Print Designer You Have

• A portfolio of previous design work to showcase experience and creativity.
• Solid knowledge of design software programs, such as Sketch, InVision, Premier Pro, After Effects and Adobe Creative Suite.
• A team-player mindset with exceptional organizational and technical skills.
• A proven experience in a professional design role.
• A Bachelor's degree in design, digital design, or a related field.

What We Bring

• A leadership team dedicated to your growth and success.
• A bold ambition and set of goals to drive transformation in our industry.
• Our best, every day.
• Learn more about us here (https://www.manulife.com/en/careers/why-join-us.html).

What can we offer you?

• Flexible work policies and strong work-life balance.
• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• Professional development and leadership opportunities.
• A focus on growing your career path with us.

Our Commitment To You

• Continuous innovation We invite you to help redefine the future of financial services.
• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.
• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
• Boundless opportunity We create opportunities to learn and grow at every stage of your career.
• Values-first culture We lead with our Values every day and bring them to life together.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Waterloo, Ontario

Salary range is expected to be between

$55,125.00 CAD - $91,875.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.