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Digital Delivery Operations Associate
Company | dentsu |
Address | Montreal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Advertising Services |
Expires | 2023-06-29 |
Posted at | 11 months ago |
- Maintain supplier records in the Demand Side Platform (DSP)
- Reconcile media delivered with supplier and resolve mismatched supplier invoices and discrepancies within the designated timeframe
- Partner with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses across Canada.
- Coordinates campaign timelines and deliver operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications.
- Create client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in DAN media systems)
- Provide additional operational support as needed
- Engage and maintain relationships across Media Operations, and key partners across all Media brands in Canada.
- Support client and internal billing by approving client and intercompany invoices
- Support brand partners through execution of operational activities involved in campaign delivery – campaign setup, traffic and launch, and optimisation
- Knowledge of MS Excel, Third Party Ad Servers (DoubleClick DCM and/or AtlasDMT) and rich media or AdTech systems.
- Excellent time management and ability to help teams meet urgent deadlines.
- Previous experience in digital (programmatic, search and social, direct digital) media buying and delivery or operation is considered a strong asset.
- Ability to drive continuous improvement and best-in-class customer service.
- Strong written and verbal communication skills.
- Knowledge and proven experience with finance, budgeting, and cost control principles.
- Previous experience with media systems such as Adtraq or EAS.
- Familiarity with technical issues involved in running online ad campaigns.
- Post-secondary Degree or Diploma.
- Ability to work cross-functionally and build relationships with multiple stakeholders.
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