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- Family Support And Wellness Coordinator
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Coordinator, Absence Management And Wellness
Company | WSP in Canada |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Professional Services |
Expires | 2023-07-14 |
Posted at | 11 months ago |
- Liaise and communicate with all stakeholders (HR business partners, Insurance representatives, People Managers and Employees) to manage non-complex cases and return-to-work opportunities with a proactive mindset;
- Actively participate in various absence management continuous improvement projects.
- Prepare, compile and distribute weekly and monthly earnings reports and files, statistics, dashboards, documents and lists;
- Manage administrative aspects of disability cases (opening disability file, coordination with payroll, gradual return, etc.);
- Educate managers on disability process and what to expect during their employee’s absence;
- Support the Absence Management Manager with wellness related projects.
- When capacity allows it, take on a limited portfolio of non-complex disability cases across Canada from start to finish ;
- Strong organizational skills, very well structured and able to pay attention to details;
- Focus on providing exceptional customer service, with excellent communication and listening skills as well as empathetic attitude;
- Adaptability, flexibility and strong teamwork skills;
- Strong organizational skills, with the ability to prioritize workload, take initiative and manage multiple tasks with little supervision;
- Excellent oral and written communication skills in both English and French;
- Ideally a minimum of 2 years of experience in disability management across multiple provinces in Canada;
- Able to prioritize tasks to comply with WSP’s customer service standards and best practice guidelines;
- Bachelor’s or equivalent degree in a relevant field (HR/Industrial Relations, Management, etc.);
- Enthusiastic about working in a fast-paced, dynamic environment;
- Ability to use various computer programs with ease;
- Demonstrate professionalism, good judgment and discretion when handling confidential and sensitive data
- Capable of managing multiple tasks independently;
- Excellent proficiency in using Microsoft Suite (Word, Excel, PowerPoint);
- We are future focused and challenge the status quo
- We are locally dedicated with international scale
- We have an empowering culture and hold ourselves accountable
- We value our people and our reputation
- We foster collaboration in everything we do
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