Compliance Monitor, Registration (College Of Physicians And Surgeons Of Bc)

Position Summary

Reporting to the manager, compliance and assessments, the compliance monitor supports applicants and registrants of the College to ensure compliance with the legislation, Bylaws, policies and standards that govern the College.

The compliance monitor supports the provisional class of registration, conducts regular registration file review audits, reviews and follows-up on responses on the Annual Licence Renewal Form, provides support to registrants and internal/external partners regarding the registration and licensure requirements.

Duties And Responsibilities

Duties include but are not limited to the following:

• Review, monitor and track required activities in a timely and accurate manner
• Work independently, and collaboratively
• Provide reports pertaining to various aspects of the registration department, including:
• Complete tasks related to Annual Licence Renewal Form (ALRF) follow-up,
• Other duties as required
• Lead and/or assist with special projects related to the registration department
• Provide recommendations and implementation oversight of any policy and process changes to increase accuracy
• Provide support regarding registration and licensure
• Information on ALRF, provisional licensure, etc..
• Confer with Health Insurance BC (MSP) to resolve data transmission issues
• Draft summaries for Registration Committee meetings are prepared
• Create agreement and authorization forms as required, and conduct necessary follow-up
• Review and triage incoming correspondence to determine next steps and priority
• Correspond with registrants and internal/external partners via mail, email and telephone to obtain specific details and to provide guidance on College Bylaws, policies, etc.
• Audit registration files to ensure compliance with legislation, Bylaws and policies
• Review and develop workflow and procedure manual(s)
• Draft routine correspondence
• Monitor the provisional class of registration to ensure that:
• Generate weekly reports and reviewing responses provided by registrants to determine whether additional information is required
• Listed requirements of licensure are being met within given time frames
• Adequate follow-up is occurring where listed requirements are not being met, including corresponding with registrants and health authorities
• Data reporting and analysis for the College’s Annual Report
• Statistics relating to the registration department’s KPIs
• Review and ensure that registrants who work in other jurisdictions submit evidence of their good standing

SKILLS AND QUALIFICATIONS

Required Skills And Qualifications Include

• Excellent oral and written communication skills
• Ability to maintain a calm demeanor during busy or stressful times
• Intermediate knowledge of Microsoft Office applications including Access, Excel, Word, and Outlook
• Bachelor’s degree or equivalent
• Ability to work independently and as a team player in a fast-paced environment
• Familiarity with scientific/medical language preferred
• Experience in regulatory compliance preferred
• Strong analytical skills with the ability to seek out and offer solutions to complex compliance issues
• Relevant regulatory experience or equivalent combination of education and experience
• Initiative and strong problem-solving skills
• Proven ability to perform multiple tasks, balance continuous demands and priorities, and meet deadlines
• Attention to detail
• Exceptional ability to organize and set work priorities
• Strong interpersonal skills
• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must

The College of Physicians and Surgeons of British Columbia has been recognized as one of BC’s top employers since 2011 and one of Canada’s top 100 employers since 2014. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment including a hybrid work-from-home/in-office model, opportunities for personal and professional growth, and a comprehensive benefits package.

How To Apply

All applications for this position must be submitted via the College website:

https://cpsbc.scouterecruit.net/jobs/CPSBC490

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The College welcomes all applicants and is dedicated to promoting a diverse, equitable and inclusive environment.

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