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Catering And Banquet Server - Casual
Company | Westerner Park |
Address | Red Deer, Alberta, Canada |
Employment type | PART_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-12 |
Posted at | 1 year ago |
Summary
- Maintains exemplary product knowledge.
- Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
- Client loyalty is obtained by building connections with the guests through the provision of outstanding service by attending pre-shift meetings, staff meetings, shift preparation to ensure all aspects of the events or functions are executed.
- Maintain a professional appearance and mannerism.
- Provide excellent food and beverage service for banquet events.
- Assists with the set-up, maintenance, and tear down of the function room.
- Ensures all rooms are "refreshed" to maintain professional presentation of the room during meeting breaks with non-interference of presentation material.
- Performs general cleaning of function rooms and back of the house areas, as well as completing assigned cleaning projects in a timely fashion.
- Polishes glassware and silverware and maintain clean tables and banquet area.
- Maintain sense of urgency when on the service floor.
- Maintains the inventory, cleanliness and neatness of the function rooms, server, and storage areas.
- Performs other duties as defined and assigned by the Manager
- Communicate with the team what has been filled what as well is needed to be filled.
- Replaces dirty glasses and dishware, replenishes supplies, and tidies up the room.
- Serves all food service in a timely manner.
- Clears tables throughout the dining experience using proper methods for removing dishes, glassware, empty beer bottles and silverware.
- Responsible for enriching the guest experience by ensuring that all client expectations as specified for the catering and banquet event order or as given by management including room set-up and food and beverage services are precisely executed.
- Serves food, coffee, water, and other beverages; refills beverages as needed.
- Sets up facilities for events including dishware, glassware, silverware, linens, and other amenities.
- Always follow Health and Safety practices, and follow all food safety recommendations.
- Maintain knowledge of policies and procedures.
- Maintains inventory ensuring adequate supply of various items (e.g., linens, candies, water, plates, etc.) *
- Teamwork – working cooperatively and productively to get the job done.
- Results Focus – paying attention to detail, knowing what results are important and focusing efforts to achieve them.
- Adaptability – being able to adapt to changes in the workplace.
- Communication – able to communicate effectively and maintain positive relationships with employees, guests and clients.
- Problem Solving Skills – Ability to problem solve and identify solutions to address client and guests issues and needs
- Previous experience dealing with and serving guests is preferred.
- Knowledge of catering and banquet set up
- Ability to work alone and as a team
- Ability to work well under pressure in a fast-paced environment.
- Must be 18 years of age or older
- Grade Twelve (12) education or higher
- Previous serving experience in the Hotel and/or Restaurant industry is required.
- ProServe is required
- Posses’ good interpersonal skills
- Ability to follow directions and work with minimum supervision.
- Handling of hot food containers and chafing dishes
- Fast paced work environment
- Some lifting required
- This is a mobile position requiring the staff to be on their feet for the majority of their shift
- Given Westerner Park is in the Major Events industry, this individual will need the ability to be adaptable and flexible with their time. Work will include evenings and/or weekend shifts as event volume dictates.
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