Banquet Server Jobs

Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plate ware, glassware, and flatware.

• Assist with coat check as and when needed.
• Set and tear down limited audio-visual equipment (i.e. flip chart, power connection, house phones at registration desk, etc.)
• Enthusiastic and outgoing, positive and upbeat
• Sense of urgency and work ethic
• Ability to work calmly under pressure.
• Maintain cleanliness standards in function room and storage areas.
• Assist in setting up and/or breaking down buffet or other special food service tables, stations and equipment, as needed.
• Practice safe handling care and storage of all banquet equipment.
• Organization and planning
• Appearance standard
• Clean, pressed linen
• To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
• Service/freshen all meeting rooms as required, including temperature and room lighting checks.
• Correctly and efficiently set up and break down all required banquet event and meeting room arrangements.
• Proven knowledge of proper serving etiquette.
• Calm and organized demeanor
• Comply with cash handling procedures, if applicable.
• Comply with Alberta Servers Intervention Standards and other applicable laws and regulations.
• Break down bars at end of function, including proper storage of liquor and fruit and complete cleaning.
• Communication Skills Reading, writing, speaking, and listening are important for the server to communicate effectively to guests, kitchen staff, and food and beverage helpers.
• Admits what they don't know and will ask for help
• All other duties as assigned
• Follow and serve according to Event Management Operations standards for all services provided.
• Use proper in-room clearing and aisle tray breakdown procedures.
• Able to work with little supervision.
• Believes selling is a service
• Clean and full table complements (e.g. salt and pepper, sugar, etc.)
• Complete any assigned side-work, such as refilling condiments, sorting linen, hanging/storing drapes, cleaning/storing serving equipment, etc.
• Must have prior experience as a Banquet Server in a first-class Banquet Operation.
• Set-up, tend, and breakdown banquet bars, as assigned, according to standard policies and procedures.
• Clean unspotted glassware
• Return all equipment not in use to its proper storage area in a clean condition before the end of each shift.
• High level of self confidence
• Follow all guest check and money-handling procedures when serving a la carte and cash beverage orders.
• Physical Coordination The server must have the ability to move food trays effectively across the restaurant floor. Trays loaded with food may be as heavy as 25 lbs.
• Clean, unspotted silverware
• Explain to guests as requested the menu, major ingredients and preparation methods for each item to be served.
• Serve meals, coffee breaks, receptions, other special functions, as assigned, following standard policies and procedures.
• Set up bars for banquet events. Have them in place at least 15 minutes before the function is scheduled to start.
• High School Diploma or equivalent preferred
• Customer Service Skills Servers need proper customer service skills as they have a lot of interaction with guests and must deal with a number of special requests.
• Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
• Maintain cleanliness standards in workstation during service. Constantly patrol assigned station, refilling water and coffee, removing service items and condiments per established policies and procedures. Check on the guest.
• Prepare and serve drinks.
• Sincere desire to please
• Work in the Banquet back aisle as a support to the front-line servers during larger events.
• AGLC – Proserve/Protect preferred
• Follow clean as you go in all work performed.
• Remains calm under pressure
• Good organization and multi-tasking skills
• Clean china with no chips or cracks
• Able to work as a part of a team.
• Pleasant and accommodating, willing to go the extra mile
• Team oriented
• Set tables in assigned area according to Banquet Event Order requirements, using
• Believes work can be fun
• Return all reusable table complements and condiments to be cleaned and refilled.
• Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.

The ability to work a flexible schedule, which may include days, nights and weekends, based on business levels. At busy times, food and beverage servers are constantly on their feet and under pressure to serve customers quickly.

WE OFFER

• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work with a skilled Management team.
• A competitive wage and excellent benefits.
• An opportunity to work within a progressive, exciting team environment.
• Shuttle service from West Edmonton location.