Banquet Server/Breakfast/Hospitality Server (Full-Time) - Metterra And Varscona Hotels On Whyte

Description
Metterra & Varscona Hotels on Whyte are looking for an exciting & enthusiastic part-time addition to our food and beverage team!
The Hospitality/Banquet Server greets and serves hotel guests and assists in the setup of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality. The Hospitality/Banquet Server must represent the hotel through excellence in service and hospitality and is required to maintain a flexible schedule and be available to work shift work evenings, weekends and holidays.
Essential Job Functions

• Operate the electronic cash register/P.O.S. system (where applicable).
• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Comply with attendance rules and be available to work on a regular basis.
• Maintain a working knowledge of the unique food and beverage products.
• Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
• Prepare food using Rationale Oven.
• Take and serve guest orders promptly and according to service manual.
• Do all necessary set-up sidework as assigned.
• Answer any guest questions about the menu.
• Perform any other job related duties as assigned.
• Assist guests with their food and beverage needs while in the Hospitality Suite and function spaces.
• Provide information to guests about hotel and non-hotel attractions, facilities, services, and activities.

Minimum Qualifications
Minimum 1 year previous banquet experience preferred.
Knowledge of food preparation.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and serviceware.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Ability to operate beverage equipment, e.g., coffee maker.
Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks.
Fluent in English (written and oral).
Must be able to work varied shift work, including weekends and holidays.
Additional Qualifications

• Provincial legislation requires employees to work safely and cooperate with their employer by following the health and safety rules for the job.
• Highly organized, results oriented and ability to work in a multi-functional team environment.
• Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks.
• Maintain a professional appearance and manner at all times.
• Self-starting personality with an even disposition.
• Security clearance required upon offer of employment.

53 North Collection and Crescent Hotels & Resorts offer competitive wages, work/life balance, advancement opportunities & a comprehensive group benefits package.
Our Differences Are What Make Us Great
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.
That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Qualifications
Behaviors
Required

• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group