Category Manager - Bakery, Beverage & Dairy

Reports To

Sr. Director, Category Management

Location

Sysco Canada – GTA - Hybrid

Type

Full-time, Salaried

Closing Date

July 04, 2023

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Note - The candidate must reside in the Greater Toronto Area for physical product cutting and lotting sessions.

Role

The Corporate Category Manager is tasked with Catman process with selecting, negotiating, implementing, and monitoring progress on strategic National Vendors & categories to drive financial results across all Operating companies on a national level. Key strategic business activities include Vendor selection, negotiation of Vendor earned income, fill rate target achievement, product & brand strategy, driving Sysco Brand growth, daily Region/Site support, market activity & promotion, GS1/ECC Net compliance, and full execution of Category Management-Sourcing. Through the Category Management process, the Category Manager is responsible for the facilitation, execution and launch of National Category Management initiatives. They are required to create engaging relationships with internal customers, maintain a productive relationship with National vendors, are responsible for Category growth across all Region/Site’s through implementation and monitoring of each event. They are required to implement new innovative products and new Sysco Brand Products nationally

Role Responsibilities

• Guide National CMU & Healthcare team sales colleagues in presenting and approving Earned Income support for new business acquisition. Works closely with Pricing Intelligence as it relates to specific Sourced categories and Earned Income support.
• Perform other duties as assigned.
• Develop training materials for Sales Colleagues as it relates to General Sales Meetings (GSM’s), Sysco Kitchen.
• Provide leadership across Region/Site’s related to the realization of earned income growth and Vendor compliance; this includes negotiation, planning, implementing, review and taking actions necessary to achieve plans.
• Develop Sysco Brand product & brand strategies including QA compliance, innovation, growth, identifying gaps at Region/Site level and working with Region/Sites to address Sysco Brand listings.
• Full direction and execution of 1-6 (Market Insights, Category Strategy, Optimal Assortment-Lotting, Negotiation/Recommendation, Implementation & Tailored Selling) of Category Management process; lead in ensuring communication across all stakeholders, implementation, compliance, and performance metrics are attained.
• Drive fill rate target discussions and action plans with key National Vendors monthly, focusing on achieving 99.5% targets.
• Monitor ongoing activities in marketplace, ensuring compliance to events & Vendors, communication of market activities that may affect Region/Site’s & customers, and communicating with senior levels when we are off performance targets or extraneous issues arise.
• Develops and performs opportunity assessment for National Vendor/Category improvement, sets expectations, and implements process to help Region/Site’s reach performance goals while maintaining solid accountability across their projects.
• Partner with Marketing to engage in National Vendor-specific activities, POS and promotions.
• Direct influence on National Vendor activity with GS1-ECC Net targeted at full compliance with respect to data, marketing information, product nutritionals and product images.
• Develop Region/Site tools for use in implementing Category Management events (POS, event GAP analysis tools, Sysco Brand tools).
• Responsible to help develop Category Analysts to successfully fill succession into Category Management positions.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Lead in addressing specific National Vendor issues. Must take ownership, identify gaps and work with Region/Site’s on issue resolution.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Responsible for converting National Vendor partners to Central Billing & Corporate Billing.

Qualifications/Skills/Job Requirements (About You)

• Ability to effectively foster strong relationships with Vendors, internal departments such as Region/Site’s, Supply Chain, Sourcing, etc. to drive sales, resolve issues and create competitive advantage.
• Sales experience is an asset.
• Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
• College diploma/degree in Business Administration, Marketing or related field is required.
• Must have Management experience in Bakery, Beverages, and Diary services.
• Min 5 yrs Merchandising/Category Management experience in retail or foodservice.
• Bachelor’s Degree in business, Hospitality, Marketing or related field preferred.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose

Connecting the world to share food and care for one another

Our Mission

Delivering success for our customers through industry-leading people, products and solutions

Our Identity

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts

• Preferred vendor discounts
• Company Pension Plan
• Group RRSP
• Associate Resource Groups
• Employee and Family Assistance
• Unlimited on-line learning
• Life Insurance
• Stock Purchase Plan
• Sysco product discounts
• Short-Term and Long-Term Disability
• Maple Virtual Care

(*benefits may vary based on location or bargaining unit)