Branch Manager Jobs

Company Overview:

A global market-leading freight forwarder providing innovative and efficient logistics solutions to clients worldwide is seeking a new Branch Manager for their Montreal set up. With a strong presence in the US and Canada, this company has experienced rapid growth and success, thanks to the dedicated team and commitment to excellence in the logistics industry. As they continue to expand, they are seeking a highly experienced and dynamic Branch Manager to lead the operations and sales in Montreal.

Position Overview:

As the Branch Manager, you will play a pivotal role in driving the success of our Montreal operations. Your primary responsibility will be to oversee and manage the day-to-day logistics and freight forwarding activities, ensuring the efficient handling of cargo and shipments. With your strong background in the freight forwarding industry, you will lead and inspire a team of professionals to achieve operational excellence and deliver exceptional service to the clients.

Responsibilities:

• Team Leadership: Lead, mentor, and motivate a diverse team of logistics professionals, fostering a positive work culture and ensuring a high level of performance.
• Compliance and Regulations: Ensure compliance with industry regulations, customs laws, and company policies, promoting a safe and compliant work environment.
• Operations Management: Oversee all aspects of freight forwarding operations, including but not limited to cargo handling, shipment tracking, customs clearance, and documentation management.
• Reporting: Provide regular reports to senior management, detailing branch performance, market trends, and potential challenges.
• Client Relationships: Develop and maintain strong relationships with clients, understanding their unique logistics needs and providing tailored solutions to enhance customer satisfaction.
• Continuous Improvement: Identify opportunities for process optimization and efficiency enhancements, driving continuous improvement initiatives within the branch.
• Financial Performance: Monitor branch performance metrics, analyze key performance indicators (KPIs), and implement strategies to achieve financial targets and optimize profitability.
• Business Development: Collaborate with the sales and marketing teams to identify growth opportunities and expand our customer base in the Montreal region.
• Safety and Security: Uphold safety standards and security protocols, minimizing risks to personnel, cargo, and equipment.

Requirements:

• Education: A Bachelor's degree in logistics, supply chain management, or a related field is preferred but not mandatory.
• Freight Forwarding Expertise: Comprehensive understanding of freight forwarding operations, customs regulations, and international shipping practices.
• Adaptability: Able to thrive in a fast-paced and dynamic environment, adapting to changing priorities and market conditions.
• Customer-Centric Approach: Demonstrated ability to build and maintain strong relationships with clients, ensuring exceptional customer service.
• Location: The position is based on-site in Montreal. Applicants must have the legal right to work in Canada.
• Communication: Excellent verbal and written communication skills in English (French language proficiency is a plus).
• Experience: Minimum of 5 years of progressive experience in the freight forwarding industry, with a proven track record in logistics management and leadership roles.
• Leadership Skills: Strong leadership and team management abilities, with a focus on empowering and developing team members.
• Problem-Solving: Proactive approach to problem-solving, capable of making informed decisions under pressure.
• Business Acumen: Solid understanding of logistics market trends, business development strategies, and financial management principles.