Bilingual Business Admin Operations Specialist

Position Snapshot:

Business areas: Nestlé Purina Petcare

Job title: Bilingual Business Admin Operations Specialist

Grade Level: 14

Location: Mississauga ON located at 2500 Royal Windsor Dr, Mississauga ON L5J 1K8; Hybrid

Benefits

• Additional discounts on a variety of products and services offered by our preferred vendors and partnerships.
• Free Headspace Account – guidance to create habits to support your mental health.
• Bring your dog to work!
• Company matched pension plan.
• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment.
• Bonus eligibility
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites).
• Access to Educational Assistance & Tuition Reimbursement.
• Excellent training and development programs as well as opportunities to grow within the company.
• Up to 50% off – Nespresso Coffee Machine, Capsules, and accessories.
• Three weeks of Vacation and five personal days (Personal Paid Holidays)

Position Summary:

We are looking for a Bilingual Business Admin Operations Specialist for Purina working in our Mississauga office, reporting to the National Administration Operations Manager. This role is responsible for supporting the Sales team in invoice processing, scheduling, planning, and the execution of business meetings, reporting, correspondence, and 3rd party storage budget management. The successful candidate will contribute effectively to implementing the sales strategy through the CRM system. As well as ensuring effective business process implementation through the identification and the administration of critical system data and providing daily analytics to all stakeholders including Senior Leadership.

A day in the life of a Bilingual Business Admin Operations Specialist:

Price Lists & Budget management:

• Manage the virtual gift card order program and provide monthly analytics and budget updates to all stakeholders.
• Update and maintain Master Price list with new products and pricing for PPVD, Pro Plan and Widely.
• Generate price lists for all distributors as well as territory managers.
• Manage the order process and reporting for Nespresso machines and provide budget updates.
• Provide additional pricing details for distributors as needed.

Manage the flow of items into/through Archway (3rd party storage) to ensure on time delivery to the team and avoid any surplus or insufficient required for flawless execution including:

• Provide Inventory Lists for all departments.
• Provide Quarterly Inventory Analysis to the Director, NSM and other NSG stakeholders.
• Provide technical support to sales team and resolve issues as needed.
• Manage 3rd party storage facilities inventory and controls.
• Coordinates shipment of samples from Archway to key customers, GMA and MDO teams.
• Maintain and improve relations with Archway by meeting with Account Manager on a quarterly basis.
• Maintain the Archway budget tracker and provide reports to the PO owners on a monthly basis.
• Certify users for NPPCA on a bi-annual basis.
• Review and update the SOP with current practices as needed.
• Manage MS Teams Room (Archway) & Updates for Archway Nest page.

Event Planning:

• Perform Sales and Technical support on the CRM (Customer Relationship Management) Platforms:
• Based on feedback evaluations, implement continuous process improvement when necessary.
• Hold Admin Lite License in Salesforce.
• Process Trade Spend Payments on a monthly basis.
• Provide support to the IT department on implementation of national strategies.
• Review contracts and submit to legal for approval and signatures.
• Support the sales team with technical questions.
• Add/remove users in the platform.
• Collaborate with US on implementation of new updates and support group.
• Run Sales Reports as needed and directed.
• Responsible for scheduling & executing internal meetings, national tradeshows and lunch and learns, which includes theme development, site selection, venue, meals and meeting rooms, and awards night planning.

What will make you successful?

• Initiative, flexibility, and ability to work independently and produce quality work in a fast-paced environment.
• Excellent written, oral communication and presentation skills combined with excellent time management skills.
• Completion of a College Degree (Post-secondary education) in Business, Business Administration or equivalent combination of education and experience.
• Experience with planning & organizing – establishing courses of action to ensure work is completed efficiently.
• Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide.
• Strong analytical and decision-making skills.
• Ability to deal effectively with a broad base of user issues.
• Minimum three years senior experience in an administrative role preferable within a sales environment.
• Experience in event planning.
• Experienced in using a systematic approach in solving problems through analysis of data and achieving a clear definition of business requirements.

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting career you’ve always wanted.

What You Need To Know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.