Service Automation Co-Op/Intern, Gcc Operations

At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.

Every day, we’re empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet – for each other, for our customers and for generations to come. Our cloud-based platform RapidResponse ensures that the products we need – everything from medicine and cars, to day-to-day items like toothpaste – make it to market and into our hands when we need them with minimal ecological footprint.

We make the world better, and you can too.

Service Automation Co-Op/Intern, GCC Operations

Job location: our office in Ottawa, Canada or Remote, Canada

Term
length: 8 or 12 months starting September 2023

About The Team

The GCC (Global Customer Care) Operations team manages the operational processes and tools used by the department to effectively deliver a best-in-class customer experience. TheService Automation Co-Op/Intern will be part of the Service Automation Team to help deliver the tools and solutions that enable various aspects of automation for the GCC.

What you will do

• May perform additional duties as assigned
• Work with Solutions Architect / Technical Lead and IT Team to implement and deploy tools and solutions
• Document solutions and tools deployed to GCC application stack
• Explore and present new platform/tool features to use in future solutions
• Participate in solution testing and validation
• Participate in solution testing and validation
• Prototype and implement new capabilities for the suite of tools leveraged by the GCC organization

What we are looking for

• A self-starter with 1-2 years of software development experience
• Willing to learn new tools and technologies
• Excellent communication skills

Things that Would Definitely Help

• Programming with Visual Studio IDE
• Familiarity with interface design and development using HTML / CSS / Javascript
• Familiarity with SQL
• Experience developing in Java

What we have to offer

• Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never “done. That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.
• Great People - We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
• Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’ differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
• Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com/ .

Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected] . This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.