Bilingual Administrative Assistant Jobs

Intro
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.
Responsibilities
We are looking for Bilingual Administrative Assistant who is an enthusiastic team player with a strong balance of customer service expertise, communication and technical skills to join our Administration Team. The Bilingual Administrative Associate performs a variety of office support and administrative duties, such as being a member of our Centre of Excellence team, relaying and resolving routine telephone and/or walk‐in inquiries, processing of invoices, composing a variety of standard documents and correspondence, scheduling of meetings, performing data entry, office supply ordering and establishing/maintaining our record retention.
Key Job Responsibilities

• Assist with facilities/maintenance request calls for office
• Assist with internal office moves
• Greets and directs visitors to the company; manages reception area to maintain a professional image
• Receive, scan and forward incoming mail. Process outgoing mail – Canada Post / ICS /Courier
• Other localized requirements
• Prepare onboarding kits for new hires, including desk preparation, parking passes, key/passcard set up for new hires/employees
• Act as a liaison with other departments on basic administrative and operational matters
• System administrator support-setting up/maintain client files/create portal login
• Ordering, receiving, stocking and distribution of office supplies
• Perform administrative tasks and operational support activities for Senior Leaders
• Assist with on site event planning/internal events - retirement parties etc
• Collaborate with fellow Centre of Excellence team members by answering incoming calls and direct the caller to appropriate associate; transfer caller to voice mailbox when associate is unavailable; takes and retrieves messages

What Makes You Successful

• Good level of empathy and diplomacy
• Ability to multi‐task between a variety of tasks, projects, and deadlines
• Attention to detail with a high level of accuracy
• An enthusiastic, professional and flexible attitude to work with a common sense approach
• Keen to develop over a period of time with a willingness and ability to learn
• Excellent communication and interpersonal skills (telephone, written and face to face)
• Detail oriented, highly organized and customer service oriented

Qualifications

• Minimum of two years' administrative or corporate experience; reception/call centre experience preferred
• Bilingual French/English; ability to communicate in both French and English, verbal and written
• Advanced computer proficiency with Microsoft Office products including Adobe Suite/InDesign
• Secondary school diploma required; post-secondary education an asset

What We Can Offer You
Gallagher offers competitive salaries and bonus plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.