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Server, Tour And Retail Associate - Peller Estates Winery
Recruited by Andrew Peller Limited 10 months ago
Address Niagara-on-the-Lake, Ontario, Canada
Assistant Restaurant Manager - Peller Estates Winery
Company | Andrew Peller Limited |
Address | Niagara-on-the-Lake, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Beverage Manufacturing |
Expires | 2023-08-10 |
Posted at | 9 months ago |
#BeExtraordinary
- Competitive salary with medical/dental benefits as well other incentives
- Employee gift card to be used on products, restaurant or experiences
- Best in class wine education program
- Incentives based on wine clubs sold
- Work in an innovative, fun, and engaging environment that focuses on a "One Team" mentality
- Access to our Employees Assistance Program, Learning Library and Development Seminars
- College/University graduate with 2 years of supervisory experience in an upscale restaurant environment
- Post secondary education in Hospitality or a related field an asset
- Passion for customer service
- Graduate of or current enrolment in an internationally recognized Sommelier program or WSET program would be considered an asset
- Proven track record of leadership and coaching a team for high performance
- Smart serve certification
- All Estate Wine Group properties and Andrew Peller Limited Wine Shop locations
- Provides daily leadership to front of house (FOH) team including;
- Dining-Menu options/property wines / accessories / experiences / Wine Club membership benefits / events
- Maximizes revenues per guest transaction (including up-selling) via a solid understanding of:
- Ensures a Safe and Healthy Work Environment through the effective operation of the Health and Safety program and Joint Health and Safety Committee and ensures compliance with government regulations
- Coaching FOH team members to ensure performance/talent/service excellence; recognizing when to engage Human Resources to assist with performance management concerns
- Supports execution of business strategies to meet/exceed financial (including Wine Club sales) objectives for Peller Estates, including supporting Restaurant Manager in P&L management
- Acts as Interim Restaurant Manager when Restaurant Manager is away from the Restaurant.
- Opening and closing duties/responsibilities, leading pre-shift meetings, attending weekly Operations meetings, ensuring dining menus are prepared and current.
- Responding efficiently and effectively to guest concerns/complaints
- Assisting with FOH team member onboarding aligning with Standards of Service for all food and beverage experiences
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