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Analyst, Otc Confirmations Jobs
Company | Scotiabank |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Banking |
Expires | 2023-08-12 |
Posted at | 9 months ago |
Requisition ID: 181358
- Escalate and resolve issues
- Investigate issues such that root causes are identified and appropriate actions are taken to prevent recurrence
- Ensure customer issues are identified, reported, and escalated, and resolution is coordinated with internal stakeholders and the relationship owners
- Ensure all trades are recognized by trade counterparties, economic terms of all transactions are matched on, and all breaks are identified, reported, and resolved
- Ensure risk inherent in the trade confirmation process is identified, understood, monitored, and controlled. This includes:
- Understand customer needs and maintain customer service standards
- Identify and implement opportunities for improvement in controls, customer service, productivity, and cost effectiveness
- Review control/KPI/KRI reports circulated to management and the business to highlight risk and drive issue resolution
- Develop and maintain relationships with customers, at both the operations staff and management levels, allowing for effective escalations and issue resolution
- Maximize STP rates and the use of automation to ensure controlled efficient operations
- Assign and prioritize work, while balancing the workload and dynamically shifting cross trained staff to minimize risk and ensure consistent high quality customer service
- Train staff to minimize errors and maximize quality and adherence to regulations, policies and standards
- Ensure a high degree of processing accuracy, customer service, and operational efficiency:
- Generate, review, and execute trade confirmations in accordance with Bank policy
- Ensure the Bank is reconciled with external electronic trade execution and affirmation/confirmation platforms
- Passion for customer service
- Driven to improve efficiency and controls
- Business/Finance, Law or Engineering University Degree, or a related educational background
- Strong computer, data analytics, and process re-engineering skills
- Accurate and detail oriented with an analytical mind and the ability to detect, articulate, and effectively escalate and resolve issues
- Excellent interpersonal and communication skills
- Expert knowledge of FX Options, OTC Equities and Interest Rate Derivatives’ ISDA trade confirmations
- Ability to prioritize and multitask effectively
- Strong knowledge of ISDA Definitions, related templates and the ability to interpret and apply them to transactions
-
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