Account Executive - Inside (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

As a member of the Higher Education sales team in Canada, the Account Executive – Inside Sales, will work to implement selling strategies for a defined print and digital product set to achieve established sales targets and goals at accounts within an assigned sales territory.

What You’ll Do Here

Plan, organize, and implement sales strategies to meet or exceed sales targets:

• Create strategic plans for high value opportunities, including sales campaigns, custom project specifications and digital presentations
• Effectively utilize personnel and other resources, via Territory Planning process, to achieve sales objectives
• Advise the Product and Marketing teams of marketing trends, competitive developments, and editorial or product improvement opportunities in the field
• Participate in planning process for the development of the Regional Business plan to improve use of team resources
• Achieve realistic sales targets for both our installed business and new business
• Work with the Digital Solutions team to achieve district and territory sales objectives
• Develop and maintain a Territory Plan for managing accounts in the assigned territory using sales database tools

Represent and promote Cengage Learning products to all customers to achieve and/or exceed sales goals:

• Develop relationships with buyers to strategize sell-through and promotional campaigns; demonstrate an understanding of retail business
• Represent a specific list of resources across assigned product sets and accounts
• Sell Digital and bundling strategies into all sales calls
• Present strong demonstrations of full product offering: Digital and print solutions
• Attend conferences and evaluate sales/editorial opportunities as appropriate
• Use Consultative Selling Skills framework to conduct sales calls and build lasting relationships with decision makers and key educators at colleges, universities, and bookstores

Demonstrate Operational Excellence And Proficient Communication And Technology Skills

• Qualify sampling needs in advance and attempt digital first, to avoid excess in shipping costs and units
• Review sales and sampling reports to impact cost effectiveness of sales process
• Fulfill team support roles as required, including providing additional coverage!
• Communicate & coordinate effectively as required with Sales Manager and other team members
• Become comfortable using technology communication tools
• Update and maintain customer database

Basic (Required)

Skills You Will Need Here:

• Comfortable applying technology in performing routine job tasks and selling digital solutions
• High energy with the ability to establish rapport with all stakeholders, including staff, customers and other members of the team
• At least two (2) years of successful sales (or customer interaction) experience
• Avid learner who seeks feedback and consistently expands skills!
• Highly flexible and adaptable to change, able to achieve objectives in a fast-paced environment
• Superior time management skills and a proven track record handling multiple tasks and competing and shifting priorities are needed
• Able to handle confidential information with discretion
• Expert verbal and written communication skills, and strong presentation skills
• Forward looking thinker who actively seeks opportunities and proposes solutions, and is driven to succeed
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Adobe Acrobat, and social media web platforms
• Ability to travel, as needed, to conferences and sales meetings
• Demonstrated proactive approach to problem-solving with strong decision-making capability
• Highly inventive team-player, able to work collaboratively and also be extremely effective independently
• University degree
• Outstanding organization skills and strong attention to detail with consistent follow up is crucial

Preferred

• Direct sales, marketing or editorial experience
• Knowledge and/or experience in Higher Educational market
• Experience working with digital sales products/applications
• Prior publishing sales experience

Cengage Group Canada is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects our country and our customers. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$43,200.00 - $69,000.00 CAD