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Team Manager Customer Service Jobs

Customer Service Manager Jobs
By Carelancer At Ontario, Canada
Stay updated on industry trends and best practices in customer service management.
Bachelor's degree in business administration, management, or a related field.
Proven working experience as a Customer Service Manager
Recruit, Manage and supervise a team of customer service representatives.
Develop and implement customer service policies and procedures to enhance the overall customer experience.
Maintain a high level of product knowledge to effectively address customer inquiries and concerns.
Customer Journey Management - Customer Service Manager/Chef Du Service Clientèle – Gestion De L’itinéraire Client
By Air Canada At Toronto, Ontario, Canada
Knowledge of labor relations and experience in managing a unionized workforce is an asset.
Strong written, verbal, and interpersonal communication skills
Excellent interpersonal skills; conflict resolution, communication and leadership skills.
Analytical thinking and problem solving abilities
Excellent working knowledge with MS Office programs, Altea, Communicator, Netline and relevant IT systems used in SOC
Focused on customer service excellence and continuous improvement, must be creative and innovative thinker.
(Can) Customer Service Manager
By Walmart Canada At Bowmanville, Ontario, Canada
Veiller à ce que le rayon soit entièrement approvisionné en marchandises et prêt à accueillir les clients.
Veiller à ce que le prix des marchandises soit correctement indiqué.
Respecter les procédures d’hygiène et de salubrité alimentaire, et suivre les procédures de nettoyage.
S’assurer que les présentoirs sont fixés de manière sécuritaire et adéquate.
Êtes-vous actuellement un associé de Walmart ?
Customer Service Team Leader
By L'OCA Quality Market At Sherwood Park, Alberta, Canada

Are you a people person? Do you have the skills to make customers and team members smile? Then this job is for you! We are looking for a Customer Service Team Leader, but not just any team leader. We ...

Customer Service Team Member
By Workhoppers At Mississauga, Ontario, Canada
Support management team and follow all safety and
Establish or identify price of goods, services or
Receive and process payments by cash, cheque, credit
Wrap or place merchandise in bags
Calculate total payments received at end of work shift
May also stock shelves and clean check-out counter
Customer Service Manager Jobs
By 3 Step Recruitment Inc. At Vaughan, Ontario, Canada
Related customer service management experience in manufacturing.
Update management on any concerns and inability to meet scheduled timelines.
Strong verbal and written communication skills.
Our client, a manufacturer of building products is seeking a Customer Service Manager in Vaughan.
Build and lead the customer service department ensuring a highly engaged and motivated team.
Identify training needs for direct reports and ensure the development of the leadership pipeline and the personal growth of team member.
Customer Care Service Manager
By Digreen Homes At Markham, Ontario, Canada
Arrange and manage scheduling for PDI’s and trades
Manage trades and Service Technician/handymen to ensure all deadlines are accurately met
3+ years in a Construction Care Manager role
High level of communication and customer service skills
Point of contact for new construction homeowners
Assist homeowners with their questions, concerns, or service inquiries in accordance with company policies guidelines and The Ontario Building Code
Team Leader - Customer Service Representative
By Skin Vitality Medical Clinic At Whitby, Ontario, Canada
Responsibilities include but are not limited to:
Flexible Language Requirement: · French not required
· Incentives (Team and Personal)
· Massive Product & Treatment Discounts
· A fun, friendly and supportive work environment
· Opportunities for professional growth and advancement
Customer Service Manager Jobs
By Walmart Canada At Edmonton, Alberta, Canada
Veiller à ce que le rayon soit entièrement approvisionné en marchandises et prêt à accueillir les clients.
Veiller à ce que le prix des marchandises soit correctement indiqué.
Respecter les procédures d’hygiène et de salubrité alimentaire, et suivre les procédures de nettoyage.
S’assurer que les présentoirs sont fixés de manière sécuritaire et adéquate.
Êtes-vous actuellement un associé de Walmart ?
Customer Service Manager Jobs
By Synerion North America Inc. At Toronto, Ontario, Canada

Synerion Inc. is a leading workforce management software company that specializes in providing innovative solutions to help organizations optimize their workforce productivity and efficiency. We are ...

Customer Service Manager Jobs
By Wazo Furniture At North York, Ontario, Canada
Strong organizational and time management skills
5+ years in a management role.
Post-Secondary Education or a combination of work experience and education
Determine ways of improving systems and processes to provide the best customer experience
Maintain professional and technical knowledge by tracking trends in call and service tickets and implementing improvements
Ensure the team is staffed appropriately to meet all performance requirements
Customer Service Center Manager (Csc Manager)
By eStaffing Inc. At Toronto, Ontario, Canada
5+ years of proven operations or distribution management experience required.
Must have a comprehensive knowledge of warehouse operations.
Working knowledge of SAP WMS preferred
Job Title- CSC (Customer Service Center) Manager
Bachelor's degree in engineering, business administration, or related degree preferred.
Location- Toronto, Ontario L5R 3E9
Customer Service Manager Jobs
By Fresh Prep At Vancouver, British Columbia, Canada
Strong organizational skills and exceptional time management skills
Minimum 2 years of experience in a supervisory role; experience leading team members remotely is an asset
You’ll be the go-to person for high-touch escalations, which you’ll handle with compassion and professionalism using your conflict resolution skills.
You’ll hire, onboard, train, and performance manage candidates and team members in your department.
3-5 years of experience in Customer Service roles in a mid- or larger-sized organization showing progressive development
Self-motivated, with leadership skills and a high energy outlook
Customer Service Manager Jobs
By Ritchie Bros. At Saskatoon, Saskatchewan, Canada
Balance auction results, and take care of accounts receivable, collections and banking responsibilities.
Excellent written and verbal communication skills in English.
Fantastic computer skills, including the ability to master new systems and enter data quickly and accurately.
Outstanding people skills – you’re outgoing, diplomatic, patient, and a good listener.
Comprehensive medical and dental benefits.
Ensure that superior customer service is delivered at all times to all customers.
Manager, Customer Service Jobs
By National Bank of Canada At Québec, Quebec, Canada
Experience in personnel management and coaching
Experience in business development and customer service
Health and wellness program, including many options
Employee and Family Assistance Program
Ready to live your ambitions?
Customer Service Team Manager - East And West
By Cansel At Canada
I am hiring 2 Customer Service Team Managers (1 for Eastern Canada and 1 for Western Canada)
As Cansel’s Customer Service Manager, you will be responsible for the following areas within Westernregion of Canada:
·Knowledge of our products, services and procedures
·Knowledge of our computer information systems such as SAP, Salesforce, Microsoft Word, and Excel
·Strong interpersonal communication and skills
·Focusing on the people on your team:
Customer Service Manager Jobs
By Michaels Stores At Kingston, Ontario, Canada
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Manage and execute shrink and safety programs
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate the product and provide solutions
Manage and execute the shrink and safety programs
To review a comprehensive list of benefits, please visit
Customer Service Manager Jobs
By GoodLeaf Farms At Calgary, Alberta, Canada
Proven experience in customer service management or a similar role within the food production industry.
Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities.
Customer scorecard management or personal scorecard
Own brokerage paperwork for crossing the border effectively and manage all other logistic requirements for each region
Proficient in using customer relationship management (CRM) software and other relevant tools.
Familiarity with inventory management systems and logistics processes.
Concierge Manager (Customer Service Manager)
By Laura Canada At Mississauga, Ontario, Canada
Minimum 5 years proven industry experience in customer service, experience in eCommerce is an asset
Minimum 3 years of people leadership experience
Strong verbal and written communication skills (French/English)
Bachelor’s degree in a related field, Master’s degree is an asset
Proficient in Web browser usage, Microsoft Office tools, Salesforce, Aptos
Ability to empathize and find creative solutions when emotions are involved
Team Lead-Customer Service Jobs
By Randstad Canada At Brossard, Quebec, Canada
Experience in personnel management (Strong asset)
Manage a team of several employees
Support the Sales and Relationship Manager in the development of the annual budget and operating plan.
Implement and manage internal controls, policies, processes and procedures.
A base salary of up to 65k per year
An annual bonus program of 3.5k to 5k per year