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Staff Technical Support Engineer Jobs in Manitoba

Technical Staff (It) Jobs
By CPUS Engineering Staffing Solutions Inc. At Toronto, Ontario, Canada
Analyzing business requirements and translating them into technical specifications
Providing technical guidance, mentoring, and training to less experienced developers and other team members
Participating in the testing and quality assurance process to ensure that software meets business requirements and user expectations.
8+ years minimum of relevant work experience.
Extensive experience (5-10+ years minimum) in software development, with a track record of successful project delivery
Certifications in relevant technologies and software development methodologies (e.g. Agile, DevOps, etc.)
Technical Support Engineer - Toronto
By Obsidian Security At Toronto, Ontario, Canada

Qualifications For a Technical Support Engineer

Technical Support Engineer Jobs
By Greater Anglia At Ilford, Manitoba, Canada
Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
GA Hapi Benefits App-?our great benefits app which includes discounts across many retailers, days out and dining
Please note vacancies can close earlier due to high influx of candidate applications*
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Technical Support Engineer, Trilogy (Remote) - $60,000/Year Usd
By Crossover At Toronto, Ontario, Canada
Growing your product knowledge, in breadth and depth
At least 4 total years of experience in a technical customer support or entry-level engineering role
Technical Support Engineer Key Responsibilities
Impressing customers by solving complex or new problems
Digging deep to discover the root causes and solutions of issues - exploring source code, databases, logs, and traces
Answering the same questions over and over again
Technical Support Engineer Jobs
By Tipalti At Toronto, Ontario, Canada
4+ years experience in a Technical Support role preferably in FinTech, Financial Management, Accounts Payables or Payments area
Maintain internal documentation and perform knowledge-sharing with team members
Proven experience with databases and high-level SQL queries (SSMS, MongoDB)
Excellent troubleshooting, problem-solving, and analytical skills
Excellent written and verbal communication skills
Take ownership of technical escalations and serve as a focal point for all related teams.

Are you looking for a challenging and rewarding role as a Staff Technical Support Engineer? We are looking for an experienced engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have a passion for technology and enjoy helping others, this could be the perfect job for you!

Overview A Staff Technical Support Engineer is responsible for providing technical support to customers and internal staff. They are responsible for troubleshooting technical issues, providing technical advice, and resolving customer complaints. They must be knowledgeable in a variety of software and hardware systems and be able to quickly diagnose and resolve technical issues. Detailed Job Description The Staff Technical Support Engineer is responsible for providing technical support to customers and internal staff. This includes troubleshooting technical issues, providing technical advice, and resolving customer complaints. The Staff Technical Support Engineer must be knowledgeable in a variety of software and hardware systems and be able to quickly diagnose and resolve technical issues. They must be able to communicate technical information to customers in a clear and concise manner. The Staff Technical Support Engineer must also be able to work independently and as part of a team. Job Skills Required
• Knowledge of a variety of software and hardware systems
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Excellent customer service skills
• Excellent problem-solving skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in technical support
• Knowledge of a variety of software and hardware systems
• Excellent customer service skills
• Excellent problem-solving skills
Job Knowledge
• Knowledge of a variety of software and hardware systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer networks and systems
Job Experience
• 5+ years of experience in technical support
• Experience in customer service
• Experience in troubleshooting technical issues
• Experience in providing technical advice
Job Responsibilities
• Troubleshoot technical issues
• Provide technical advice
• Resolve customer complaints
• Communicate technical information to customers
• Work independently and as part of a team
• Monitor customer service metrics
• Maintain customer service records