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Staff Technical Support Engineer Jobs in Ontario

Technical Support Engineer Jobs
By Adobe At Ottawa, Ontario, Canada
Provide Knowledge Transfer sessions to help reduce customer concerns about Adobe
BA/BS Degree in a related field or equivalent experience.
2+ years’ experience in technical customer support- preferably within a SaaS/ enterprise environment
Java or Backend development experience is helpful
Experience investigating and debugging multi-tier web applications
Working experience with JavaScript, HTML, CSS, and XML
Technical Support Engineer Jobs
By Epsilon Solutions Ltd. At Mississauga, Ontario, Canada
• Experience with Windows Admin/remote connectivity tools
• Experience troubleshooting LAN connectivity & cabling
• Experience with scripting tools to automate windows configurations
• Experience deploying software/applications/configs to endpoints
• MS Intune\Azure AD experience is a big plus
• Takes the initiative to improve operational effectiveness"
Senior Technical Support Engineer - Api Support
By Finastra At Mississauga, Ontario, Canada
Experience supporting APIs and utilizing Postman
Knowledge of Java Script, Rest Architecture
Knowledge of K8s Kubernetes/Dockers, OMS (Azure), Cloud (a plus)
Knowledge about software development lifecycle (a plus)
Working knowledge of agile methodologies
Strong organization and communication skills
Technical Staff Engineer-Applications Jobs
By Microchip Technology Inc. At Ottawa, Ontario, Canada
Bachelors or Master’s in Electrical Engineering degree with 12+ years of experience in the power electronics or motor control industry.
Knowledge of switch mode power supplies.
Knowledge of electric drive systems.
Excellent customer interaction and support skills.
Work with customers, other Microchip business units, and Product Line Marketing to define new and innovative products.
Create application notes, reference designs, and other material to support customers.

Are you looking for a challenging and rewarding role as a Staff Technical Support Engineer? We are looking for an experienced engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have a passion for technology and enjoy helping others, this could be the perfect job for you!

Overview A Staff Technical Support Engineer is responsible for providing technical support to customers and internal staff. They are responsible for troubleshooting technical issues, providing technical advice, and resolving customer complaints. They must be knowledgeable in a variety of software and hardware systems and be able to quickly diagnose and resolve technical issues. Detailed Job Description The Staff Technical Support Engineer is responsible for providing technical support to customers and internal staff. This includes troubleshooting technical issues, providing technical advice, and resolving customer complaints. The Staff Technical Support Engineer must be knowledgeable in a variety of software and hardware systems and be able to quickly diagnose and resolve technical issues. They must be able to communicate technical information to customers in a clear and concise manner. The Staff Technical Support Engineer must also be able to work independently and as part of a team. Job Skills Required
• Knowledge of a variety of software and hardware systems
• Ability to troubleshoot technical issues
• Ability to provide technical advice
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Excellent customer service skills
• Excellent problem-solving skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in technical support
• Knowledge of a variety of software and hardware systems
• Excellent customer service skills
• Excellent problem-solving skills
Job Knowledge
• Knowledge of a variety of software and hardware systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer networks and systems
Job Experience
• 5+ years of experience in technical support
• Experience in customer service
• Experience in troubleshooting technical issues
• Experience in providing technical advice
Job Responsibilities
• Troubleshoot technical issues
• Provide technical advice
• Resolve customer complaints
• Communicate technical information to customers
• Work independently and as part of a team
• Monitor customer service metrics
• Maintain customer service records