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Software Support Technician Jobs

Software Support Engineer Jobs
By SafeUEM At Greater Toronto Area, Canada
· Endeavor to respond to all customer requests in a timely manner while improving customer experience.
· Knowledge of mobile computing platforms (Android, iOS).
· Excellent software troubleshooting skills; ability to think methodically and logically.
· Minimum 1-2 years of relevant experience, exceptions for qualified candidates.
· Provide telephone and email-based pre-sales and post-sales technical support for our software products.
· Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.
Software Support Analyst Jobs
By VSS Medical Technologies, Inc. At Burlington, Ontario, Canada
Knowledge of SQL, and experience working with databases such as Microsoft SQL Server is preferred.
Analytical Skills: Ability to analyze customer technical issues and diagnose software problems.
Excellent organizational and problem-solving skills.
Excellent communication and interpersonal skills.
Experience in the healthcare, behavioural health, or addiction treatment industries is a plus.
A bachelor's degree in Computer Science, Information Technology, or related field.
Software Support Engineer Jobs
By AMF Bakery Systems At Richmond, British Columbia, Canada
Electrotechnical expertise and troubleshooting skills (Required)
PLC ladder logic and structured text; PLC and Hardware troubleshooting (Allen Bradley and/or Siemens PLC Knowledge)
3 years of minimum experience in software development and internal or external customer technical support solving programming issues.
Strong verbal and written communication skills
Knowledge of industrial communications (EtherNet/IP, Profibus, ProfiNet, etc.)
Working knowledge of VMware is desired
Software Support Engineer Jobs
By IBM At Markham, Ontario, Canada
Strong written and verbal technical communication skills.
Object Oriented programming (C++/Java) and knowledge in JavaScript or Python
Knowledge in revision control, issue tracking, and agile development
Knowledge of container orchestrations (OpenShift, Kubernetes)
Work with clients and liaison with our product engineering team.
Lead product release tasks as required for major deliverables.
Software Support Specialist Jobs
By CampBrain At Toronto, Ontario, Canada
You are hungry to learn; we value people who care about building on their skills and experience over many years
An opportunity to build valuable career experience and skills while making a meaningful impact on the camp industry
Proactively identify issues with how clients use CampBrain, and work with them to make their experience better
You have excellent customer service skills; it is the cornerstone of the company
You have excellent problem-solving and critical thinking skills
If you meet these requirements in a unique way, or meet most of these requirements, we encourage you to apply!
Software Support Specialist Jobs
By PaayaTech Inc. At Mississauga, Ontario, Canada
You have a strong knowledge of ticketing management systems.
You have strong analytical skills and problem-solving abilities to solve a variety of problems in an accurate and timely manner.
Be knowledge of desktop computer applications, operating systems, hardware and networking devices.
Knowledge of programming (C#, .NET) and power-shell scripting is a must.
Knowledge of SQL Server and SQL scripting is a must.
Microsoft Certification in Azure infrastructure is an asset

Are you looking for an exciting opportunity to use your technical skills to help people? We are looking for a Software Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting software issues, providing customer service, and helping our customers get the most out of our products. If you have a passion for technology and helping people, this is the job for you!

Overview A Software Support Technician is responsible for providing technical assistance to customers who are having difficulty using software products. They troubleshoot and resolve software problems, answer customer inquiries, and provide technical advice and guidance. Detailed Job Description Software Support Technicians are responsible for providing technical assistance to customers who are having difficulty using software products. They troubleshoot and resolve software problems, answer customer inquiries, and provide technical advice and guidance. They may also be responsible for installing, configuring, and maintaining software applications. They must be able to diagnose and solve technical problems quickly and accurately. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of software applications and operating systems
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a customer service or technical support role
• Knowledge of software applications and operating systems
• Certification in software applications and operating systems
Job Knowledge
• Knowledge of software applications and operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer hardware and peripherals
Job Experience
• Previous experience in a customer service or technical support role
• Previous experience in software installation and configuration
• Previous experience in troubleshooting and resolving software problems
Job Responsibilities
• Troubleshoot and resolve software problems
• Answer customer inquiries and provide technical advice and guidance
• Install, configure, and maintain software applications
• Diagnose and solve technical problems quickly and accurately
• Provide customer service and technical support
• Monitor software performance and make necessary adjustments