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Software Support Engineer Jobs

Software Support Engineer Jobs
By SafeUEM At Greater Toronto Area, Canada
· Endeavor to respond to all customer requests in a timely manner while improving customer experience.
· Knowledge of mobile computing platforms (Android, iOS).
· Excellent software troubleshooting skills; ability to think methodically and logically.
· Minimum 1-2 years of relevant experience, exceptions for qualified candidates.
· Provide telephone and email-based pre-sales and post-sales technical support for our software products.
· Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.
072713-Datalink & Engineering Software Support Engineer
By Capgemini Engineering At Québec, Quebec, Canada
Basic understanding of Configuration Management
Excellent communicator, team player, resourceful, organized and mindful of time management.
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
ABSOLUTELY MUST have experience with Datalink
Experience with CATIA, Enovia and SAP (one or more of these)
Software Support Engineer Jobs
By AMF Bakery Systems At Richmond, British Columbia, Canada
Electrotechnical expertise and troubleshooting skills (Required)
PLC ladder logic and structured text; PLC and Hardware troubleshooting (Allen Bradley and/or Siemens PLC Knowledge)
3 years of minimum experience in software development and internal or external customer technical support solving programming issues.
Strong verbal and written communication skills
Knowledge of industrial communications (EtherNet/IP, Profibus, ProfiNet, etc.)
Working knowledge of VMware is desired
Software Support Engineer Jobs
By IBM At Markham, Ontario, Canada
Strong written and verbal technical communication skills.
Object Oriented programming (C++/Java) and knowledge in JavaScript or Python
Knowledge in revision control, issue tracking, and agile development
Knowledge of container orchestrations (OpenShift, Kubernetes)
Work with clients and liaison with our product engineering team.
Lead product release tasks as required for major deliverables.
Senior Support & Software Engineer, Saudi Arabia
By Canonical At Vancouver, British Columbia, Canada
Excellent communication skills and extensive experience in customer-facing positions
Be the technical authority and demonstrate your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache.
Open source development or scripting experience
Professional experience with OpenStack is a must
Professional experience with Kubernetes and/or Ceph
Experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju and Ubuntu
Support Engineer Jobs
By Franklin Fitch At Montreal, Quebec, Canada
Do you have professional services experience and the fast-paced nature of IT support?
Support Engineer | Hybrid | $28-$32 p/h | 6-month Contract
Are you looking for a new IT support role in an exciting technical environment?
There is a one-stage Teams interview process, so submit your application today!
Support Engineer Jobs
By Sparrow Connected At Canada
Technical Knowledge: A strong understanding of
•Attend daily Customer Success meetings to ensure there is shared understanding on current customer issues and priorities
•Run diagnostic tools to resolve problems as well as troubleshoot IT scripts, systems, or automation
•Daily monitoring of the Support group inbox
•Generate, update, and maintain detailed documentation for day-to-day configuration process, installations, and issue resolution steps
Software Technical Support Engineer
By Bybit At Canada
Strong collaboration, communication and interaction with all stakeholders including customers, product manager, developer and management team;
Familiar with technical support process and escalation management;
5-10+ years of experience in support or financial technology (FinTech) industries;
2+ years software development experience;
2+ years SQL experience (Oracle, MySQL);
2+ years Web or APP related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix;
Software Support Specialist Jobs
By CampBrain At Toronto, Ontario, Canada
You are hungry to learn; we value people who care about building on their skills and experience over many years
An opportunity to build valuable career experience and skills while making a meaningful impact on the camp industry
Proactively identify issues with how clients use CampBrain, and work with them to make their experience better
You have excellent customer service skills; it is the cornerstone of the company
You have excellent problem-solving and critical thinking skills
If you meet these requirements in a unique way, or meet most of these requirements, we encourage you to apply!
Software Support Specialist Jobs
By PaayaTech Inc. At Mississauga, Ontario, Canada
You have a strong knowledge of ticketing management systems.
You have strong analytical skills and problem-solving abilities to solve a variety of problems in an accurate and timely manner.
Be knowledge of desktop computer applications, operating systems, hardware and networking devices.
Knowledge of programming (C#, .NET) and power-shell scripting is a must.
Knowledge of SQL Server and SQL scripting is a must.
Microsoft Certification in Azure infrastructure is an asset

Are you looking for a challenging and rewarding Software Support Engineer role? We are looking for a highly motivated individual to join our team and provide technical support for our software products. You will be responsible for troubleshooting customer issues, providing technical advice and guidance, and ensuring customer satisfaction. If you have a passion for problem solving and a commitment to customer service, this could be the perfect job for you!

Software Support Engineer Job Description A Software Support Engineer is responsible for providing technical assistance to customers who are having difficulty using software products. They are responsible for troubleshooting software issues, providing technical advice, and helping customers to resolve their software-related problems.

What is Software Support Engineer Skills Required?

• Excellent problem-solving skills
• Knowledge of software applications and operating systems
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to troubleshoot and diagnose software issues

What is Software Support Engineer Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience with software support and customer service
• Knowledge of software development and debugging
• Knowledge of software installation and configuration
• Knowledge of software testing and quality assurance

What is Software Support Engineer Knowledge?

• Knowledge of software development and debugging
• Knowledge of software installation and configuration
• Knowledge of software testing and quality assurance
• Knowledge of customer service and technical support
• Knowledge of software troubleshooting and problem-solving

What is Software Support Engineer Experience?

• Previous experience in software support or customer service
• Experience with software development and debugging
• Experience with software installation and configuration