Software Implementation Consultant Jobs

Experience/knowledge of the application of standard Project Management Methodologies (including but not limited to Prince2 and PMBOK).

Possess a superior customer service ethic with accompanying communication and management skills

Identify and communicate Business Development opportunities with new and existing clients Project Management

Deliver valued consultancy services to clients, ensuring objectives are met in accordance with the project management plans

Experience implementing ERP, finance, HR or payroll solutions

Experience in liaising with other software or solution providers to ensure interface requirements are understood and where necessary documented.

Javascript development skills to allow you to integrate commercial software and customer master data management applications.

Five+ (5) plus years of experience delivering Enterprise-class solutions.

Experience with cloud-native software solutions

You will have skills in

Retail or supply chain software experience

SQL and be able to query large databases.

• Strong planning and organization skills; can manage multiple tasks and meet deadlines

• Strong writing & editing skills

• Strong interpersonal and leadership skills

• Experience in large software implementations and/or global projects an asset

• Experience in Financial Services, Procurement teams and/or with S2P solutions an asset

raining Delivery Specialist - Procurement, Software Implementation and Financial Services

Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.

Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes

Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills

Test, pilot, and document new professional services offerings

Post-secondary education in a technology related field, preferred

Excellent communication, organizational and collaboration skills

Prior experience in Project Management leading small and medium software implementations; including experience developing work-breakdown structures and managing project plans

Prior experience translating customer business requirements into workable software solutions

1+ years experience in a software implementation role; SaaS and/or CMMS software experience is an asset

Prior experience in the Maintenance and Reliability industry considered an asset

Strong customer-relationship building skills; excellent verbal, written, and presentation skills

High attention to detail, strong organizational skills, and a passion for delivering high-quality work

Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.

Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes

Translate technical requirements and execute system configuration setup (more complex than entry)

Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills

Post-secondary education in a technology related field, preferred

Excellent communication, organizational and collaboration skills

Lead and manage multiple technical initiatives, potentially on multiple projects simultaneously.

Participate in functional and technical requirements gathering and review

Collaborate with team members including business analysts, project managers, and customer staff

Knowledge of ETL tools such as Kettle and Talend

In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server

Experience in methodology-based solution delivery and managing customers’ expectations.

Eproval offers competitive compensation including attractive salary, benefits and bonuses

Manage client helpdesk support tickets

Working knowledge of JSON coding

Evaluate client logic for use with the Eproval platform.

Conduct quality assurance on client implementation and configuration projects.

Oversee client implementation and configuration projects including managing projects and code reviews.

Strong organizational and time-management skills with an attention to detail

Develop customer-specific training plans focused on maximizing adoption and deliver on-site and remote training to customer trainers and end users

Execute high-quality workflow reviews, using knowledge of AlayaCare platform and customers’ businesses to ensure alignment

Maintain up-to-date knowledge of and compliance with internal processes and procedures

3+ years of experience working either in SaaS

2+ years of experience in a customer-facing role

Excellent time management and organizational skills.

Identify areas where we can improve customer satisfaction and repeat business, then communicate those issues and possible solutions to upper management.

Manage customer relations and evaluate the data we receive through digital channels, including negotiating and closing major contracts.

3+ years of experience in SAAS sales or a related field.

Strong communication, negotiation, and presentation skills.

Knowledge of CRM tools, sales methodologies, and sales analytics.

Overall Experience > 5-6 Years experience in Project Management preferably from a consulting organisation

Articulate and possesses proficiency in client/stakeholder management

Scope out projects and provide effort estimations and timelines in conjunction with sales and customer success managers(CSM)

Strong communication skills both written and verbal

Experience in implementation of SaaS product is a must

Strong tool experience with JSON, Datadog, Postman, API Integrations

Identifying, analyzing, and troubleshoots server requirements

Install and configuring third party components within hosted/remote server infrastructure

A minimum of 2 years experience in each of the following areas:

Building & upgrading customer environments, Implementing Go Live support and transiting to support to Customer Support

Technical Post-Secondary degree in Computer Science or Computer Engineering

Scripting: e.g. perl, shell, batch, etc

An MBA or advanced degree in business management or engineering/science is desirable.

Create custom presentations and documents that clearly state customer business problems and Rockwell solutions and benefits

Provide guidance to customers and implementers on ways to deploy proposed products including alternatives and their costs and benefits

Is a self-sufficient knowledge worker.

IIoT experience (ThingWorx or others)

Programming experience in Java, JavaScripting, Python, R,.Net C# or C++ or equivalent

Support customer change management strategies, including the plans for user readiness and acceptance.

Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes

Principal implementation liaison on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals

Translate technical requirements and execute system configuration setup(more complex than entry)

Ensure data quality, integrity, and security requirements for all customer databases

Assess and validate the implementation plan and manage communication among project stakeholders

You have exceptional interpersonal skills, are organized and detail oriented plus have strong customer and relationship management skills.

Contact customers, including their management, on a regular basis to discuss open issues, ongoing needs, and future plans.

Previous experience and/or knowledge of the transit industry, specifically Demand Response/Paratransit is an asset.

Participate in requirements analysis and technical design discussions surrounding various applications and software solutions (eg. iPhone/Android/Generic Mobile applications/Web/Networking/etc)

Offer a direct point of contact for all customers to report their issues and/or questions regarding Trapeze’s systems and services

You have excellent troubleshooting, diagnostic, process, and procedural skills to include root cause problem analysis.

Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.

Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes

Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills

Test, pilot, and document new professional services offerings

Post-secondary education in a technology related field, preferred

Excellent communication, organizational and collaboration skills

Strong time management skills including the ability to manage multiple projects in parallel.

Strong problem solving skills. Analytical thinker who can decompose complex issues into components and perform root cause analysis.

Provide assistance to other members of the Professional Services team and pro-actively develop and share best practices.

Basic command of SQL and understanding of relational databases. Familiarity with FIX or similar protocols is a plus.

What We Are Looking For

Why this job is important to us

Strong organizational, project management, and time management skills

Ownership of Epicor ERP/Kinetic EDI implementation engagements, including but not limited to proactive Scope, Budget, and Schedule management.

Configures, tests, and trains customers on the EDI Demand Management module as subject matter expert, providing initial troubleshooting assistance during implementation

Bachelors’ degree - Business, MIS, IS, Supply Chain, Education or related degree, or equivalent work experience

Collaborates with internal and external groups, e.g., Epicor ERP consultants, project manager, and 3rd party resources) to research and recommend solutions.

Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks

You have excellent project and time management skills and enjoy a good to-do list

People compliment your relationship and stakeholder management at all levels, and you’re seen as the ultimate team player

Manage the end-to-end implementation process of our software solutions for new clients.

Understand clients' specific needs and requirements, and design and execute tailored implementation plans.

You love working in tech- it's an industry that keeps getting more interesting! You have experience working with SaaS software solutions.

Provide training and support to clients to ensure they are fully equipped to use our software solutions effectively.