Social Services Clerk Jobs

To represent the Quadrant Crisis Response Network at Simcoe Resource Management Committee, Mobile Resource Team, and Regional Crisis Committees.

To record and report client information as necessary for effective service delivery and case management and prepare progress notes.

Excellent interpersonal and organizational skills, demonstrated ability to self-manage time and multiple tasks

To collect and report service delivery data as required. Computer/keyboarding skills are required.

Excellent communication and negotiating skills

To provide timely and appropriate crisis response to individuals and their families and/or caregivers who are requiring crisis support.

Books outpatient appointments by receiving appointment requests, making follow-up appointments and adjusting arrangements in accordance with patient and facility requirements.

Prepares and maintains records related to program operation, following established procedure; forwards to the manager for approval and submits for processing.

Collects, sorts and distributes incoming and outgoing mail, faxes, internal correspondence and courier documents.

Types a variety of material including correspondence, memos, forms and procedures.

Maintains departmental records, compiles information, prepares statistics into report format and forwards to appropriate parties.

Maintains filing systems by performing duties such as indexing, labeling and filling appropriately.

General Manager, Health and Social Services

Key Benefits of working at Norfolk County

by July 28, 2023 or sooner to [email protected]

Maintains sectional filing system and electronic databases with new and/or updated information; generates reports for review by Management.

Exceptional communication and interpersonal skills with an emphasis on customer service.

Working knowledge of Microsoft Office.

Coordinates and prepares staff time and labour entries.

Prepares meeting minutes, reports and correspondence, including animal bites and requests for prosecution.

Assists with training new Animal Services and Call Centre staff as it relates to section specific software and standard operating procedures.

Knowledge of financial management in areas of budgets, financial reports, Ministry or Government contracts

Complete monthly Bank Reconciliations for Curve Lake Finance Department

Perform other related duties as required by the Manager of Health and Family Services

Experience working in a Social Services setting, preferably First Nations based

Knowledge of the Ontario Works Act, Regulations and Directives

Knowledge of external community resources relevant to Social Services

Maintains and updates various records including department activities and statistics and prepares related summary reports.

Performs other related duties as assigned.

Ability to type 45 wpm.

Ability to communicate effectively both verbally and in writing.

Ability to deal with others effectively.

Physical ability to carry out the duties of the position.

Three to four years of relevant experience that includes proven knowledge of digital news media and social media distribution.

Manage social accounts for the region, with assistance from local newsrooms.

Extensive video production and editing experience, with an emphasis on digital video.

Distinctive life experience, perspective or expertise that will enrich the newsroom and our storytelling.

Understanding and appreciation of diverse perspectives, opinions and experiences in an inclusive and respectful work culture.

Bring personality into the role; both in talking with the audience on the ground, and presenting information on air.

Calls in and allocates relief staff to fill temporary staffing requirements.

Maintains records of staff such as names, addresses, phone numbers, availability for work and suitable work area.

Maintains work schedules, payroll books and timekeeping records for staff and submits to payroll.

Organizes and maintains department documentation such as manuals, code books, drawings, etc. and other relevant department materials.

Arranges and confirms appointments and arranges meetings. Attends meetings and records, transcribes and distributes minutes.

Receives visitors, provides information and directs to appropriate persons or areas.

Monitor and receive Manager of Permit Services messages and phone calls;

Manages the co-ordination and support needed for seminars, conferences, and training;

Prepares monthly reports in AMANDA to review with Manager on status of all permit applications:

Verify status' by corresponding with CSR's, Plan Examiners and Manager of Permits, review email correspondence;

Manage and update permit files in AMANDA pertaining to ERCA, Utility Clearances, Engineer Reports, Liquor Licence applications, etc.

Must have sound knowledge of general office procedures;

Have more than 3 years of professional experience as an internal services clerk;

Sense of organization, rigor and management of priorities.

Have a good knowledge of the Microsoft Office suite.

What Is Offered To You

Sort incoming mail by recipient;

Perform searches for unidentified mail;