Clerk, Social Work Jobs

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.
Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more .
We are currently looking to fill a Casual opportunity for a Clerk, Social Work at Eagle Ridge Hospital located in Port Moody, BC.
Come work with us!
Fraser Health is proudly recognized as a BC Top Employer . Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
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Detailed Overview
Schedules and books outpatient appointments for an assigned area and performs a variety of secretarial and clerical duties such as typing technical and non-technical materials, setting up and maintaining files, arranging meetings and recording minutes, answering telephones and maintaining various departmental statistics.
Responsibilities

• Maintains and updates various records including department activities and statistics and prepares related summary reports.
• Arranges meetings as directed, books meeting rooms, types and circulates notices and agenda. Records, transcribes and distributes minutes of meetings. Maintains appointment calendar for program, as required.
• Performs other related duties as assigned.
• Types a variety of technical and non-technical documents such as correspondence, reports, minutes of meetings, medical billings, statements and forms from draft and/or dictation; composes correspondence as directed.
• Schedules and books out-patient appointments for an assigned area; by receiving appointment requests, making follow up appointments, adjusting arrangements in accordance with established guidelines, assigning to the appropriate time, date and location, maintaining patient wait list, contacting doctor's office, patient or unit to confirm patient appointment, and directing patients to the appropriate area.
• Performs clerical duties such as answering the telephone, taking and relaying messages, re-directing calls to the appropriate department, responding to general inquiries, maintaining supplies, preparing requisitions for signature, and collecting and distributing mail.
• Sets up and maintains filing systems for various department records including setting up and maintaining patient's file by obtaining patient information and contacting referring agencies such as doctors and health care facilities to complete patient file information.

Qualifications
Education and Experience
Grade 12 and two (2) years' recent related experience or an equivalent combination of education, training and experience.
Skills And Abilities

• Knowledge of medical terminology.
• Ability to operate related equipment.
• Ability to organize work.
• Physical ability to carry out the duties of the position.
• Ability to type 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.