Site Reliability Engineer – Remote Jobs

- Manage Service reliability by managing risk

- Hands on experience using Enterprise Tools such as App Dynamic, Grafana, Splunk, Dynatrace

- Three Tier Support experience with DBs such as IBM, DB2, Sybase, Mongo, Green Plum, KDB

- Generally speaking, practical experience running large scale online systems is always an advantage.

- Knowledge of messaging layer: MQ / CPS / XML

SITE Reliability Engineer We are looking for only permanent residents

· Management of roughly 25-30 sites in regulatory activation per FTE

What we look for (minimum qualifications):

· 2 years of clinical and 2+ year of experience in a clinical site activation environment

· Must have recent experience working for a Pharmaceutical company, biotech or a CRO.

Benefits of Working in ICON:

Collection and submission of regulatory documents

Excellent collaboration, organizational, time management skills.

Knowledge of data governance and data management practices.

3+ years people management experience.

Project Management Institute (PMI) or equivalent Project Management certification.

Improve Customer experience by analyzing signals from various sources, driving RCA's and Service improvements involving bug fixes

Identify and drive requirements for increased customer self-supportability

5+ years’ experience in Infrastructure Management including a focus on customer service and complex technical assistance

Experience n a Managed Service Provider environment

Translate requirements/stories and mock-ups into fully functional features

Bachelor of Science in Computer Science or related technical degree or equivalent work experience

3+ years’ experience with private and public Cloud technologies

Experience with support ticketing systems and monitoring systems

Experience leading a technical team from a position of direct personnel management (Lead, Supervisor of Manager)

Participate in the change management process, providing oversight on peer reviews and approvals of changes

Demonstrated skill in prioritizing multiple responsibilities, tasks and projects simultaneously including ability to shift priorities

5-7 years of systems design, technical architecture, and support experience

Bachelor of Science in Computer Science or related technical degree or equivalent work experience

Familiarity and deep experience implementing ITIL best practices

Knowledge And/or Experience In The Following Areas

Review and approve solution requirements for RAM

Determine non-functional requirements and targets for RAM performance

Assign requirements to solutions and products to ensure they support the ability to measure RAM Key Performance Indicators (KPI’s)

Minimum 5-10 years overall work experience

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Computer Science, Computer Engineering or equivalent degree & experience

Establish and maintain a good relationship with team members, Product Development, Product Management, Customer Service, Client management, and other cross-functional teams.

Experience and knowledge in RDBMS and No-Sql databases such as Oracle, Postgres, MariaDB, and Cassandra.

Uses technical knowledge, creativity, and company practices to drive down occurrences of incidents through the development of proactive monitoring and alerting.

Hands-on experience with cloud infrastructure; Google, AWS, or Azure a plus

Experience with PaaS technologies such as Cloud Foundry, Kubernetes, and Bosh.

Good understanding and operational experience with container technologies like Docker, rkt, Mesos.

Configuration Management experience such as Ansible, Chef, Puppet, or similar.

Have excellent problem solving, time management skills, ability to work independently or as part of a team.

Assist with documentation on knowledge base articles, operation manuals and incident and problem notes.

At least three years of experience with the administration, monitoring, and troubleshooting of cloud and on prem services.

Experience in supporting cloud applications including API connections.

Experience with cloud services such as AWS.

Experience with configuration management and orchestration tools like Ansible and Jenkins

Responsible for securing Linux servers including identity, patch, and access management.

Bachelor’s degree (B.S/B.A) from four-college or university and 5+ years’ related experience and/or training; or equivalent combination of education and experience

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

Keep systems properly configured, updated, healthy, hardened and scaled to meet the project/operational requirements.

Proven experience with Linux server administration – applying patches, ensuring health, right-sizing, architecture standards, and troubleshooting problems.

Professional experience with security practices, credential rotations, secrets management systems (ideally Vault)

Oversee the management and optimization of Kubernetes clusters to ensure smooth operations, scalability, and resource utilization

Terraform / ArgoCD / Crossplane.io for resources management

Vault project for secrets and password management

Develop and maintain IaC using tools like Terraform and Crossplane to provision and manage AWS and Kubernetes resources efficiently and consistently

Provide guidance and mentorship to junior SREs and share knowledge with the broader team

Share knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices.

Share on-call responsibilities with other teammates and own the improvement of the team’s on-call practices

Experience designing, implementing and operating large-scale customer-facing SaaS infrastructure

Experience with high level programming languages (Python, Go, Java, etc.) and declarative languages (eg. Terraform).

Experience working with public cloud platforms (eg. AWS, Google Cloud Platform, Microsoft Azure, etc.) and container orchestrators (eg. Kubernetes)

Strong troubleshooting and debugging skills

Extensive knowledge in the use of GitHub, GitLab, Perforce, or similar for source management

Extensive knowledge in the use of build artifact management

Familiarity with the use of OpsGenie, Everbridge, or similar for notification management

Proven ability to influence others and strong analytical thinking skills are critical to success in this position

Demonstrated ability to conceptualize, manage, and prioritize multiple projects

2-5 years of experience building fully automated software applications and infrastructure provisioning and deployment pipelines

Basic electrical knowledge would be beneficial.

Effective planning and organisational skills.

Service, maintain, overhaul, fault find and resolve faults on company products.

Fact find and report any concerns.

To deal promptly with customer enquiries

Ensure that our company regulations are followed at all times.

Managing projects or tasks: We have automated management overhead so you can focus entirely on software development.

Modernizing legacy products, leveraging your skills to spearhead their transformation into cloud-native solutions.

10+ years of C/C++ software development experience

Senior C++ Engineer key responsibilities

Applying your expertise to unravel and solve complex implementation challenges by making the appropriate technical decisions.

Playing a crucial role in our software's functionality and reliability, identifying and permanently fixing bugs and defects.

10+ years of experience building and delivering software products

5+ years of experience being the most senior person responsible for architecture and design decisions on software projects

Technology evaluation. Diving deep on emerging cloud technologies and their applicability to our product portfolio

Product Roadmaps: Defining and scoping out the product specs required to bring a vision to life

Architecture Specs: Working on the most difficult product architecture issues escalated by more junior members of the team

Process Improvements: Designing process improvements for how our technical product and engineering teams operate

Managing projects or tasks: We have automated management overhead so you can focus entirely on software development.

Modernizing legacy products, leveraging your skills to spearhead their transformation into cloud-native solutions.

10+ years of C/C++ software development experience

Senior C++ Engineer key responsibilities

Applying your expertise to unravel and solve complex implementation challenges by making the appropriate technical decisions.

Playing a crucial role in our software's functionality and reliability, identifying and permanently fixing bugs and defects.

Hands on experience in software engineering and one or multiple cloud vendors (AWS, GCP, Azure)

Identify and diagnose deficiencies related to existing frameworks, tools and processes, and recommend creative solutions to reduce waste and continuously improve.

Identifying and diagnosing deficiencies related to systems, coding and infrastructure, and recommending creative solutions for mitigation.

You are first and foremost a developer who understands ops or aspires to do ops stuff.

Passionate for troubleshooting technical problems and automating solutions to reduce manual toil

Inspired by working with both a Development and SRE mindset (i.e. software and infrastructure)

• Source code management (Git-Bitbucket).

• Management of artifacts (Nexus, Artifactory).

Would you like to put their experience and expertise to good use?

• Mastery of software engineering concepts and object-oriented development. Advanced knowledge of Java.

Role: Site Reliability Engineering (SRE)

Real Title: Site Reliability Engineering (SRE)

Education Level : Bachelor's Degree

Experience Level : Level 3

If Pre-Identified, please provide Candidate First Name and Last Name : (No Value)

Configuration management and infrastructure-as-code experience (Terraform and Kubernetes/OpenShift preferred)

2+ year’s Experience with provisioning and configuration management systems (terraform, ansible) across multiple cloud providers

Experience with remote bare metal hardware provisioning. PXE boot, working with remote hands

Multiple hosting models preferred (managed, colo, and AWS/multi-cloud)

Extra kudos for experience with:

Minimum of 4 to 7 years' experience in hands-on global production system deployment, administration and troubleshooting