Specialist Site Reliability Engineer (Sre)- En

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The role of the Specialist Site Reliability Engineer (SRE) is to execute RAM analysis and engineering in support of the I&T solutions. The overall mandate is to ensure that these solutions have attributes of high robustness, reliability, and availability. This involves system and product analysis, modeling and requirements assessment during the development phase and the analysis of field RAM data to determine solution RAM KPI’s and to drive corrective action programs. With the advent of Cloud Computing there is also a need for a RAM specialist that is well versed in Cloud based technologies as well as solution architectures for the cloud.

Separate specializations may exist for hardware and software RAM. The technologies used are primarily distributed digital control systems, communication networks, Global Navigation Satellite Systems (GNSS), embedded and virtualized computing as well as Cloud based solutions.

Main Responsibilities

Solution RAM Assessments

• Determine non-functional requirements and targets for RAM performance
• Adhere to the I&T Development Process
• Review and approve solution requirements for RAM
• Perform analysis and modeling to predict RAM behaviour

Solution RAM Field Performance

• Assign requirements to solutions and products to ensure they support the ability to measure RAM Key Performance Indicators (KPI’s)
• Use the field performance measurement to identify key contributors and drive corrective action plans when necessary

Vendor Product RAM Assessments

• Drive to completion the vendor corrective action plans
• Use the field performance measurement to identify key contributors and drive corrective action plans when necessary
• Review corrective action plans from the vendors
• Participate in failure review board for selected vendors
• Review vendor specifications, test results, analysis artifacts

Experience

Requirements

• Minimum 5-10 years overall work experience
• Minimum 5 years experience in RAM engineering for complex systems, or 7 years experience in product development for high reliability/availability, or safety critical systems with accountability for product field performance

Skills/Knowledge

Knowledge of hardware and/or software design and development practices and processes with focus on high reliability and high availability applications

• Ability to assimilate new information quickly and apply to the assignment
• Organizing work to support multiple projects in parallel
• Ability to deliver with autonomy
• Analysis of reliability and failure field data, statistical estimation, Root Cause Analysis (RCA)
• Critical thinking and judgement
• Knowledge of RAM analysis techniques such as failure rate prediction, Reliability Block Diagrams (RBD), Markov models, Monte Carlo methods, Failure Modes Effects Analysis (FMEA), Fault Tree Analysis (FTA)

Knowledge And/or Experience In The Following Areas

• Containers: Docker
• Databases including NoSQL Databases, Big Data technologies (Oracle, SQL Server, Postgres, Spark, Hadoop, Cloud databases)
• Application development concepts and technologies (CI/CD, Java, Python)
• Container orchestration: Google Kubernetes Engine (GKE),
• Services for Google Cloud Platform (GCP)
• Multi-Cloud/Multi-Zone-Based designs with High Availability (HA)
• Compute Infrastructure: Google Compute Engine (GCE) (servers, databases, firewalls, load balancers, networking and storage)

Education/Certification/Designation

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Computer Science, Computer Engineering or equivalent degree & experience

Assets

• Knowledge of product design and standards for the rail industry
• Knowledge of rail industry or other transportation industry operations

Working Conditions

This role may require occasional business travel within North America in accordance with CN policy/

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

For internal candidates, note that the grade level of the position will depend on the employee's experience.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.