Staff Site Reliability Engineer - Remote

About Us

Luxury Presence is a rapidly growing Bessemer-backed SaaS startup that enables real estate agents to manage their online presence. We are moving fast to be a one stop shop for everything from websites to marketing services. If building scalable infrastructure to host thousands of small business websites or architecting an interactive editing experience for email marketing interests you — you would be a great fit for our engineering & development teams.

Who is the Infrastructure Squad?

The infrastructure squad (internally known as SWAT Squad) is responsible for all cloud resources' reliability, scalability, and performance. We provide the foundation upon which Luxury Presence’s products are built. SREs lead the design, operation, and maintenance of our AWS cloud infrastructure, while also offering Engineering teams valuable frameworks, pipelines, and tooling to streamline production application design, deployment, and management.

What will you do as a Staff Site Reliability Engineer (SRE)?

As a Staff SRE, your role will involve collaborating with Infrastructure and Product Delivery teams, utilizing tooling and automation to enhance our Kubernetes clusters' readiness, improve observability, scale the system, optimize performance, and promote operational excellence practices.

• Design, build, test and maintain scalable and reliable infrastructure that supports workloads for all other teams
• Develop and maintain automation scripts, tools, and workflows to streamline tasks and enhance efficiency
• Oversee the management and optimization of Kubernetes clusters to ensure smooth operations, scalability, and resource utilization
• Work closely with development teams to align efforts and achieve shared objectives
• Analyze and optimize system performance, identifying and resolving bottlenecks in applications or infrastructure components
• Develop and maintain IaC using tools like Terraform and Crossplane to provision and manage AWS and Kubernetes resources efficiently and consistently
• Provide guidance and mentorship to junior SREs and share knowledge with the broader team
• Lead incident response efforts and conduct post-mortems to identify root causes and prevent future occurrences
• Ensure the platform adheres to security best practices and compliance requirements. Implementing necessary measures
• Implement and optimize deployment strategies using ArgoCD and other continuous delivery tools to streamline the deployment process
• Design and configure monitoring and alerting solutions for the platform, enabling proactive issue detection and resolution
• Identify and lead strategic initiatives that streamline platform operations, optimize platform performance, and improve system health

Skills And Qualifications:

• MUST have working experience with cloud-native infrastructure such as AWS or GCP (ideally AWS).
• Professional experience with security practices, credential rotations, secrets management systems (ideally Vault)
• Professional Experience with monitoring, observability systems such as Datadog and Prometheus
• 4 years minimum of professional experience as SRE or DevOps Engineer
• Expert-level knowledge in containerized environments for production workloads utilizing Kubernetes or similar container orchestration systems
• Experience configuring Kubernetes RBAC Authorization, Ingress controller, ServiceAccount, and AWS role annotations
• Building a Kubernetes Operator is a plus
• Hands-on experience setting up log aggregators such as Fluentbit, FluentD, or LogStash. Experience setting up platforms like ELK stack or hybrids is a plus
• MUST understand AWS VPC, subnets, Network ACLs, Security Groups, IAM Role, EKS
• Ability to triage and resolve incidents, and lead incident investigations
• Working knowledge of GitOps, FluxCD, or ArgoCD is a plus
• Experience in automating releases, continuous integration/delivery systems, and relevant tools (e.g., Jenkins, CircleCI, Github Actions, GitlabCI, etc.)
• 8+ years of professional combined experience as a Software Engineer and SRE
• Experience with infrastructure as code (ideally Terraform or Crossplane)

Our Technology Stack:

• Kubernetes through AWS EKS as our container orchestrator
• Terraform / ArgoCD / Crossplane.io for resources management
• Argo Events and Argo Workflows for internal pipelines
• Vault project for secrets and password management
• AWS as our Cloud Provider
• Prometheus and Datadog

Who we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 8,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.

The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.