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It Service Management Consultant Jobs

Service Management Consultant Jobs
By Raas Infotek At Canada
· Excellent organization, communication, project management, problem solving skills.
Job Role- Modern Service Management (MSM) Consultant
· Leading customers digital transformation though cloud services management
· Datacenter management and consolidations and competitor tools such as Remedy, BMC, Service Now, Etc.
· Cloud technology experience or familiarity, preferably M365, Dynamics or Azure experience.
· Awareness of technical knowledge (including Azure, Azure Monitoring, Microsoft System Center, and non-Microsoft products)
Modern Service Management (Msm) Consultant
By Raas Infotek At Canada
· Excellent organization, communication, project management, problem solving skills.
Job Title: Modern Service Management (MSM) Consultant
· Leading customers digital transformation though cloud services management
· Datacenter management and consolidations and competitor tools such as Remedy, BMC, Service Now, Etc.
Working location: remote from Canada
· Cloud technology experience or familiarity, preferably M365, Dynamics or Azure experience.
It Service Management Lead
By Altis Technology At Toronto, Ontario, Canada
3+ years of experience as an IT Service Management Lead or in a similar role.
Ensure reports are provided to an agreed schedule (or on request), including management
Lead end-to-end management of the ITSM process by engaging all sourcing partners
Obtains business and IT senior management support for the change management process and its associated procedures.
Ensures consistency in the IT service management (ITSM) strategy (leveraging IT
Problem, configuration, and release management).
It Strategic Consultant (4024) Jobs
By New Value Solutions At Nanaimo, British Columbia, Canada
5+ years of experience in project management
Experience with Enterprise-wide Asset Management (EAM) and Computerized Maintenance Management (CMMS) is preferred
Developing requirements for and assisting with evaluation of EAM/CMMS software procurement.
5+ years of experience developing strategies and roadmaps
Experience working in the public sector is preferred
Excellent communication skills, both verbal and written
Director, It Service Management
By CPP Investments | Investissements RPC At Toronto, Ontario, Canada
10+ years of progressive experience in an IT Service Management and operations
IT Service Management: All aspects of IT Service Management including incident management, problem management and change management.
Continuous Improvement: Maturing & developing a culture of continuous improvement for IT Service Management.
Responsible for service management process implementation, service management metrics and reporting, and improvements to IT Service Management platform
Define and implement a strategy to drive adoption of service management and operational best practices.
A flexible/hybrid work environment combining in office collaboration and remote working
It Service Dispatcher Jobs
By Wildfrog Systems At Abbotsford, British Columbia, Canada
Work collaboratively with clients, staff, and management to resolve scheduling issues.
Schedule and monitor remote and field technical resources to maximize efficiency and profitability.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Two years of experience in an IT service related role.
Previous experience with IT Service Desk dispatch strongly desired but not required.
First in the phone queue to take service requests. Professional phone manners are essential.
Director, It Management Jobs
By Jacobs & Thompson At Toronto, Ontario, Canada

Complete IT management over 4 operational plants

Associate Director, It Service Management
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Strong knowledge of ITIL framework and related support processes for incident, problem, and change management (ITILv4 Certification is an asset)
10+ years’ experience working in Technology, developing, administering, process development, governance, or IT Service Management
Minimum of 5+ years of technical leadership and people management experience
Ensure IT Service Management standards, guidelines, and standard operating procedures are defined across all domains in alignment with ITILv4 principles
Strong understanding of Configuration Management
Strong leadership skills to manage across functional teams directly and indirectly toward common solutions.
It Service Management Analyst
By Bayshore HealthCare At Mississauga, Ontario, Canada
Minimum of 5 years experience working on IT Service Management initiatives (processes, concepts, and tools)
Build and maintain ITSM process reporting, optimizes the management of data sources and data accuracy
Define and maintain common Service Management reporting formats and data sources
Work with IT leadership team to define and report on key Service Management process metrics and supporting analysis
Work with process participants to manage completion of process activities and/or management of process metrics
Accountable for the change management process, reviews RFCs, member and organizer of CAB & CR approver
Service Consultant Jobs
By Capitec At Goodwood, Ontario, Canada
A relevant tertiary qualification in Commerce or Management
Interpersonal & Relationship management Skills
Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
More than 1 year’s client service experience within a retail/ financial/ banking environment
To see what this job is about and complete a short assessment, please click here !
Once you have completed the above finalize your application by clicking apply below
It Project Manager (It Service Management)
By Durham College At Oshawa, Ontario, Canada

About Durham College Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With ...

Supervisor, I&It Service Management
By Metrolinx At Ontario, Canada
Minimum six (6) years’ progressive experience supporting and leading IT service management activities, including supervisory experience.
Experience with IT change management and release management processes; ability to successfully integrate with incident and problem management processes.
Supervisory experience to lead the IT Service Management team and oversee contractors to ensure adherence to SLAs.
Identifying, assessing, mitigating and communicating operational risks to Operations management
Supervising the transitions from new and production systems using formal change, incident, problem, and release management processes and related tools
Contributes technical advice and expertise on new service management tools and implements new tools into production and operating environments
Sr. Service Management Analyst(Reports & Analytics: It Metrics)
By OpenText At Mississauga, Ontario, Canada
Provide ad-hoc reports to Senior Management as required from time to time.
To assist in the development of the database and the management reporting function
Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word, etc.) is required
Escalate any issues detected or spotted from Service Reports to your line manager for investigation.
Ensure accurate and comprehensive data is available to the business
Maintain a thorough understanding of our Service structures and the associated data.
Senior It Consultant Jobs
By Dasro Consulting Inc. At Toronto, Ontario, Canada
Advanced intrusion prevention systems (IPS) and intrusion detection systems (IDS) Network access control Incident Management (IM), Operation Technology (OT) security
Security Information and Event Management (SIEM) including Microsoft Sentinel, Splunk, AlienVault and FortiSiem
Identity Management (IdM) and identity security
Providing subject matter expertise, configuration, troubleshooting, training, and implementation guidance with cyber security, network security and network protection solutions, including:
Next-generation cyber security technologies leveraging artificial intelligence (AI) and machine learning (ML)
Endpoint protection (EPP), Endpoint detection and response (EDR), Extended Detection and Response (XDR) and other endpoint security solutions
It Service Management Analyst (Continuous Service Improvement)
By Metrolinx At Ontario, Canada
Five (5) years’ experience working on IT Service Management initiatives (processes, concepts, and tools)
Project Management Professional (PMP) or PRINCE2 an asset
Experience with ITSM software tools is preferred.
Solid knowledge of IT infrastructure, including operating systems, networking, databases, information security, and web applications
Identifies and generates periodic and ad-hoc data reports regarding status of ITSM performance indicators.
It Service Management Project Manager
By Compunnel Inc. At Toronto, Ontario, Canada
Expert knowledge of MS Project, Excel, MS Word, and Visio. 3-5 years of prior experience in project management is required.
Strong written and verbal communication skills, with an ability to provide updates to all levels, including senior management.
5-7 years’ experience - Responsible for management of the entire project lifecycle from project definition/scope through implementation.
integration initiatives. Strong project management and stakeholder engagement capabilities are.
Works with project team & key stakeholders to define and manage the scope, strategy, requirements, and implementation of projects.
Identifies, analyzes, mitigates, documents, and controls project risks & issues escalating to management as needed.
It Sales Consultant Jobs
By digiblade At Canada
Act as the bridge between the customer and our product management and development team.
Prior sales experience, preferably within the technology industry.
Excellent communication and negotiation skills.
Provide essential sales support, including needs analysis, data assessment, and product demonstrations.
Regularly prepare sales forecasts and updates regarding progress toward sales objectives.
Drive lead generation and business development initiatives.
Manager, It Service Management
By Ontario Teachers' Pension Plan At Toronto, Ontario, Canada
Define configuration and data requirements for the Service Management platform (ServiceNow).
You have a Bachelor’s degree in Computer Science, Business Studies, IT or equivalent experience. Intermediate ITIL certification and ServiceNow knowledge preferred.
Deliver vital reporting and facilitate various analyses and decision making concerning ongoing technology portfolio management.
You have 7+ years in information technology and 5+ years’ experience on ITSM tool (preferred ServiceNow).
Experience with the ServiceNow ITSM platform.
Collaborating with Managed Services and Offshore Delivery teams
Senior It Analyst, Service Management
By CPP Investments | Investissements RPC At Toronto, Ontario, Canada
Work closely with the management team to mature operational practices
1-2 years of experience working in Windows and Linux server environments with knowledge of systems and application services
Experience in technical writing for creating and maintaining concise Knowledge Base articles.
A flexible/hybrid work environment combining in office collaboration and remote working
Demonstrate technical leadership by proposing advancements with tangible business benefits to CPP Investments' IT portfolio
3-6 years of relevant professional experience
Senior Service It Operations Analyst – Vulnerability Management
By CorGTA Inc. At Ontario, Canada
• Knowledge of ITSM IT Service management systems
• Support the Configuration Management within ServiceNow(instance)
Requirements to be successful in this role:
• Experience using Tenable Nessus (including running scans and interpreting reports)
• ITIL v4 & Agile Certifications (ITIL Foundations, CSM, DASM, CSPO, etc.)
• Certifications in security auditing and compliance (CISA, etc.)