Senior Technical Writer And Trainer Jobs

Knowledge of any of the following: Mobile Device Management solutions, Microsoft Endpoint Manager, or Active Directory (AD)

At least 5+ years of technical or business writing experience

Problem solving skills, ability to find the root cause of issues and troubleshoot them yourself

Experience with Markdown, Hugo, and GitHub

Experience documenting and testing REST APIs; ability to understand scripting (JavaScript, Curl, PHP, Python) code and JSON format

Experience with HTML and CSS: troubleshooting issues, updating design and layout

5+ years of experience as a Technical Writer, Creator, Communications, or Issues Management or similar role

Knowledge of Organizational Change Management principles and practices to contribute to material content for the program is also desired

The candidate should demonstrate excellent verbal and written communication skills, interpersonal and negotiation skills, facilitation skills, and stakeholder management skills

They must demonstrate experience creating content in an engineering, IT, or technical environment

Other desktop publishing software experience would be beneficial

Senior Technical Writer – Mandatory Skills

Possess strong organizational and project management skills.

Manage projects, priorities and deadlines, build and maintain ongoing relationships with internal teams.

A degree or equivalent post-secondary education with a focus in translation strongly preferred.

5+ years experiences in translation required, preferably in the telecommunications industry.

Supporting all channels and providing quality, accurate and timely translations (from English to French).

Provide channels with language and terminology solutions, resolving any linguistic challenges.

Experience in using content management systems, and content production processes to publish content

Experience and Skill Set Requirements

Understand content lifecycle management and can advocate for it amongst complex groups of product/service stakeholders.

Experience designing content to meet user needs and make complex, technical language and process simple to understand

Experience with medium-to-large sized product development / service design projects

Experience with Figma user interface design software

Translate requirements into trainings that will create strong machine operators

Direct structured learning experience and monitor their quality results

Licenced CNC Machinist or Manufacturing Engineering Technologist 8+ year related experience (lathe machines)

Skill in preparing instructional aids and plans.

Excellent verbal and written communication skills

Extensive Health & Dental Coverage

Translate requirements into trainings that will create strong machine operators

Direct structured learning experience and monitor their quality results

Assess training effectiveness to ensure incorporation of taught skills and techniques into employee work behaviour

Work with our expert subject matters to cover off all training requirements on special process

Skill in preparing instructional aids and plans

Excellent verbal and written communication skills

Skilled technical trainer with extensive knowledge in [relevant technical field].

Experience in assessing training needs and tailoring content to meet specific requirements.

Strong presentation and communication skills, capable of explaining complex technical concepts in a clear and understandable manner.

Hands-on experience in creating and updating training materials, including documentation and multimedia resources.

Proficient in evaluating training effectiveness and making continuous improvements to enhance the learning experience.

Ability to adapt training content to match the skill levels and learning styles of trainees.

Certification in Adult Learning Principles and Project Management would be an asset.

Project management experience is an asset.

Proven didactic skills, knowledge and teaching methods.

Experience knowledge of Communications-Based Train Control (CBTC).

Define the training Solution, based on TNA and Customer requirements. Gathers all necessary information, liaises with technical contributors as appropriate.

Participate in project meetings, interfacing with Customer, Project Manager and planner/schedulers.

Consultant Qualifications The technical writer is required to have the following skills and experience:

Experience or certification in ITIL (IT Infrastructure Library

Excellent oral and written skills in English

Strong working knowledge of Microsoft Office

2 or more years of related work experience; or

Experience working with Service Now (ITSM Software Solution)

Database management systems (both relational and NoSQL);

At least two of the following programming languages: Ruby, Python, JavaScript, Elixir, Golang;

Basic *nix commands (e.g., grep)

Must be eligible to work 16 months starting in September 2023

Containers and technologies such as Docker and Kubernetes;

Required Technical and Professional Expertise

Must be eligible to work 16 months starting in September 2023

One of data visualization, data cleaning, machine learning, deep learning, visual recognition, text mining, or NLP;

Ability to summarize complex subjects simply;

Ability to express yourself equally well in conversation and in writing;

Required Technical and Professional Expertise

Preferred Technical And Professional Expertise

Working with internal teams on product and documentation requirements

Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

Survey L2, L3 teams to determine additional training requirements

Excellent verbal and written communication skills.

Excellent organizational skills and attention to detail.

Three years of related experience required.