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Remote Customer Support Representative Jobs

Customer Support Representative Jobs
By Foodee At British Columbia, Canada
3+ years of experience in a customer-facing role (software and food industry experience a bonus)
Excellent written and verbal communication skills
Work-from-home flexibility; fully remote applicants in British Columbia accepted but must be able to work PST hours
Proactively contacting customers and restaurant partners to provide order updates and a high-touch service
Building and developing positive relationships with current and potential customers
Problem-solving and turning frustrated customers into repeat customers
Customer Support Representative Jobs
By Focus Acquisitions At Surrey, British Columbia, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Customer Support Representative Jobs
By Clarius Mobile Health At Nova Scotia, Canada
Strong IT/Troubleshooting abilities; Cloud troubleshooting experience is an asset
Process e-commerce sales transactions: Handle sales transactions and meet customer experience targets.
Implement strategies to enhance the overall customer experience.
Minimum post-secondary education, diploma or degree in Customer Service or Information Technology is preferred.
Must be bilingual (English and French) and have great interpersonal skills. (A third language is a great asset!)
At least 2 years experience as part of a customer care, service, and support team.
Customer Service Representative (Remote)
By Colliers At Vancouver, British Columbia, Canada
Data entry experience is desirable.
1-2 years related work experience in an inbound/outbound contact/call centre, business or office environment is an asset.
A basic knowledge and understanding of real estate is desirable.
Experience with Microsoft Office preferred.
Ability to take initiative and deal intuitively with situations, work well under pressure and with minimal direction/supervision.
Receive inbound calls and emails from tenants requesting service
Remote Support Engineer - Supporting West Coast
By Integrated Security Technologies, Inc. At Canada
Provide remote preventative maintenance services for service contract holders. Examples include but are not limited to the following.
In depth experience with Windows operating systems.
Hands-on experience with virtualized environments (HyperV and/or VMWare)
Excellent communication skills both oral and written.
Triage incoming service calls with a goal of minimizing dispatches, where possible.
Work to diagnose and resolve hardware, software, and networking issues.
Customer Sales Support Representative
By IPG - Intertape Polymer Group At Toronto, Ontario, Canada
Work with sales, product and price management to resolve order pricing issues. Provide customers timely and accurate pricing information.
Proactively communicates problems to department staff and keep management and key parties informed until resolved.
Analyze customer's sales trends in conjunction with sales by utilizing WebFocus reporting as well as knowledge of ordering patterns.
Resolves customer issues, involving manager as necessary.
Gain knowledge of IPG technical services, EDI, and encourage customer usage when applicable.
Provide excellent communication etiquette with active listening skills.
Customer Service Representative (Remote Friendly)
By Imagine Communications At North York, Ontario, Canada
Determine sales tax requirements when necessary
Work with Finance to resolve credit issues and supply supporting documentation when necessary.
1+ year experience providing customer service/technical support
Working knowledge with Oracle business systems, Salesforce an asset
Proven experience with Microsoft Office
Exceptional communication and interpersonal skills
Remote Customer Service Representative (Miller Boatworks)
By BCJobs At Vancouver, British Columbia, Canada
Handle incoming customer service calls
Dispatch incoming customer phone calls
Accept customer calls and return customer
Remote Customer Services Representative
By Talentify.io At Canada
Strong interpersonal and communication skills
Minimum two years of customer service experience in a call center environment
Job description and requirements subject to change without notice
Opportunity to contribute to a sustainable, equitable, and carbon-neutral energy-efficient future
People-first culture built on trust, accountability, and transparency
Equal chance for every employee to thrive, regardless of position or identity
Customer Service Representative 100% Remote Work
By Massey Tone Productions At Montreal, Quebec, Canada
No skills are needed! We will help shape you into an incredible entry-level benefits agent!
Ability work remotely from home using a computer, laptop or mobile phone.
Judgment and insightful abilities are basic.
Client care Experience - Need to have the option to give a positive encounter to all clients.
Relational abilities (verbal and composed)
The nature of this Job is an entry-level Job and no prior experience is required.
Customer Service Representative 100% Remote Work
By Massey Tone Productions At Toronto, Ontario, Canada
No skills are needed! We will help shape you into an incredible entry-level benefits agent!
Ability work remotely from home using a computer, laptop or mobile phone.
Judgment and insightful abilities are basic.
Client care Experience - Need to have the option to give a positive encounter to all clients.
Relational abilities (verbal and composed)
The nature of this Job is an entry-level Job and no prior experience is required.
Customer Service Representative 100% Remote Work
By Massey Tone Productions At Calgary, Alberta, Canada
No skills are needed! We will help shape you into an incredible entry-level benefits agent!
Ability work remotely from home using a computer, laptop or mobile phone.
Judgment and insightful abilities are basic.
Client care Experience - Need to have the option to give a positive encounter to all clients.
Relational abilities (verbal and composed)
The nature of this Job is an entry-level Job and no prior experience is required.
Customer Support Representative Jobs
By 6ix Management At Ajax, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Customer Service / Technical Support Representative (Remote)
By Talentify.io At Canada
Work from home and interface with customers via inbound/outbound calls and/or via the Internet
Real career and personal growth potential with about 80% of managers and leaders promoted from within
Experience or interests in technical support
Tech and service skills important to the role
Join a global organization with a people-first, inclusive culture and a sense of belonging
Provide customer service support and resolution of routine problems and questions regarding client products and/or services
Customer Service Representative (Remote Or Hybrid Within Alberta)
By Wawanesa Insurance At Edmonton, Alberta, Canada
Good time management and organizational skills with the ability to prioritize work in a fast pace environment
Exceptional customer service skills, demonstrating empathy for our members and their claims experience
Establish yourself as as a knowledge leader on our policies, products, services, and initiatives
Strong communication skills, both oral and written, to instill confidence for our members
Highly effective qualitative analytical skills
Detail oriented with a critical degree of accuracy regarding data entry
Customer Service Representative (Remote Or Hybrid Within Ontario)
By Wawanesa Insurance At Toronto, Ontario, Canada
Good time management and organizational skills with the ability to prioritize work in a fast pace environment
Exceptional customer service skills, demonstrating empathy for our members and their claims experience
Establish yourself as as a knowledge leader on our policies, products, services, and initiatives
Strong communication skills, both oral and written, to instill confidence for our members
Highly effective qualitative analytical skills
Detail oriented with a critical degree of accuracy regarding data entry
Customer Support Agent - Remote
By ClickJobs.io At Montreal, Quebec, Canada

Go further with Foundever™. Are you ready to move your career forward? We are looking for French Bilingual customer support associates to join our team! At Foundever, you will find our call center ...

Customer Support Agent - Remote
By Foundever At Québec, Quebec, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Support Agent - Remote
By Foundever At Toronto, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Support Agent - Remote
By Foundever At Timmins, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Support Representative to join our team! In this role, you will be responsible for providing excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for answering their questions, resolving their issues, and providing them with the best possible service. If you are a customer service professional with excellent communication skills, we want to hear from you!

Overview A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. Detailed Job Description A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to effectively communicate with customers and provide accurate information. They must also be able to document customer interactions and provide feedback to management. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous remote customer service experience
• Previous technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, chat, or other remote channels
• Troubleshoot customer issues and provide solutions
• Document customer interactions and provide feedback to management
• Follow up with customers to ensure satisfaction
• Maintain customer service records
• Provide technical support to customers
• Follow company policies and procedures