Overnight Call Center Agent Jobs

Good French and English communication skills.

Responsible for managing a whole lot of incoming and outgoing calls in the operations.

Identify the needs of client and find solution to it.

Answering inbound calls, converting them to leads, and later to towing jobs.

Shift-based — in a Call Center that works 24/7.

Able to remain calm, composed, and professional even under pressure

Good French and English communication skills.

Responsible for managing a whole lot of incoming and outgoing calls in the operations.

Identify the needs of client and find solution to it.

Answering inbound calls, converting them to leads, and later to towing jobs.

Shift-based — in a Call Center that works 24/7.

Able to remain calm, composed, and professional even under pressure

Good French and English communication skills.

Responsible for managing a whole lot of incoming and outgoing calls in the operations.

Identify the needs of client and find solution to it.

Answering inbound calls, converting them to leads, and later to towing jobs.

Shift-based — in a Call Center that works 24/7.

Able to remain calm, composed, and professional even under pressure

Good French and English communication skills.

Responsible for managing a whole lot of incoming and outgoing calls in the operations.

Identify the needs of client and find solution to it.

Answering inbound calls, converting them to leads, and later to towing jobs.

Shift-based — in a Call Center that works 24/7.

Able to remain calm, composed, and professional even under pressure

Good French and English communication skills.

Responsible for managing a whole lot of incoming and outgoing calls in the operations.

Identify the needs of client and find solution to it.

Answering inbound calls, converting them to leads, and later to towing jobs.

Shift-based — in a Call Center that works 24/7.

Basic computer and data entry skills

Experience being a call center agent or similar retail experience

2 years of CSR experience is a plus

invests in our team and offers real opportunities for career growth

Ability to be on the phone 8 hours a day as well as make some cold calls

Ability to type 40+ WPM

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Work at home allows you to avoid a commute

Call center representative agent experience is not compulsory

Flexibility to take part in discussions in person or remote

Show up at least 10 mins before the scheduled start time of the discussion

Contribute to the discussion by completing both written and oral instructions

Fill out the written survey provided for each panel

Detailed orientated with good time management and organizational skills.

To provide operational and administrative support and quality standards to the Retail Banking and Wealth Management business.

At least 2-3 years of customer service experience.

Strong communication (verbal and written), customer service and interpersonal skills.

Some experience with conflict resolution required.

Good to have small business banking experience.

The clients are looking for individuals with a super star personality and great customer service skills.

- Excellent communication skills in English.

- Problem-solving and attention to detail skills.

- Previous experience with Salesforce and ticketing is also an asset.

Training schedule is Monday - Friday, 8:30am - 5:00pm

Once training is completed schedule will shift to Flexible hours (including overnights at times) Monday - Sunday

What other skills/experience would be helpful to have?

Excellent communication and listening skills, both written and verbal

Strong attention to detail and problem-solving skills

Ability to work remotely in your home office

What will be my duties and responsibilities in this job?

What are the requirements needed for this position?

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example: Determine and develop user requirements for systems in production, to ensure maximum usability

Example: Excellent verbal and written communication skills