Major Incident Manager Jobs

• Setting up of Technical & Management Bridge

Must be located in the Pacific Standard Time Zone to manage incidents in the West Coast

Strong analytical, organizational, and problem-solving skills.

Strong customer communication skills with the ability to communicate technical issues to non-technical customers.

Ability to work well within a team to learn and share knowledge.

Experience with web technologies (JavaScript, HTML/XML, Cookies, FTP/SFTP).

Serve as a subject matter expert for Ceridian’s incident management, cybersecurity, and privacy practices

Lead strategic or special projects required for Ceridian to meet its incident management objectives

Bachelor’s degree in Computer Science plus 5+ years related experience, or equivalent combination of education and related experience

Skills and experience we value

Effectively and reliably manage complex, and often highly sensitive, major incidents to conclusion by following the prescribed process

Experience managing complex cybersecurity and privacy investigations

Four + years of quota-carrying, outside business-to-business sales experience

Three+ years of relevant experience in HCM, technology, business equipment, uniform, or software sales

Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

If You Don't Have a College Degree, Other Acceptable Experience Could Include

Are you ready to control your financial future with unlimited upside earnings potential?

Are you looking for continuous learning and the opportunity to invest in yourself?

Four + years of quota-carrying, outside business-to-business sales experience

Three+ years of relevant experience in HCM, technology, business equipment, uniform, or software sales

Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

If You Don't Have a College Degree, Other Acceptable Experience Could Include

Are you ready to control your financial future with unlimited upside earnings potential?

Are you looking for continuous learning and the opportunity to invest in yourself?

Job Title :- Incident Manager

• LEAD, manage, and coordinate activities and persons to create and execute action plan to drive resolution.

• Exceptional listening comprehension skills.

• Excellent written and verbal communication skills.

• Eager to test one’s-self professionally and push skill boundaries.

• Self-motivated and capable of leading one’s-self in a remote work stance with little supervision.

· 5 years’ demonstrable experience in Incident & Request Management

· Excellent stakeholder management skills

· 2 years’ experience or equivalent knowledge in the area of IT infrastructure

· Strong IT infrastructure knowledge; proven root cause analysis skills

· 3 years’ Major Incident Coordinator experience and using ServiceNow or equivalent ITSM tool

· Fluent knowledge of ITIL v3 or 4

· 5 years’ demonstrable experience in Incident & Request Management

· Excellent stakeholder management skills

· 2 years’ experience or equivalent knowledge in the area of IT infrastructure

· Strong IT infrastructure knowledge; proven root cause analysis skills

· 3 years’ Major Incident Coordinator experience and using ServiceNow or equivalent ITSM tool

· Fluent knowledge of ITIL v3 or 4

Organized, with time management skills

ADP is searching for the next ... Major Accounts District Manager

8 + years of quota carrying, outside business-to-business sales experience

An impressive track record of closing sales, winning clients, and managing a territory, as well as stellar presentation skills

4 + years of relevant experience in HCM, technology, business equipment, uniform or software sales

Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

Be on call as part of the Incident Management rotation.

Develop postmortems and handoff to problem management to complete RCA and problem resolution.

Report incident metrics and statistics to management on at least a monthly basis.

Maintain our knowledge base of Known Issues and Incident corrective measures for service restoration and workarounds.

Experience managing responses to incidents, including front-line analysis and escalation.

Strong organizational, coordination and mediation skills to drive decision-making.

Create a consistent cadence to driving partner-led demand generation, call campaigns, with strong opportunity management skills

Executive selling skills required, to include various CxOs, IT Management, and other key Decision-Makers

Relationship management skills that translate into identifying decision-makers and influencers

Manage opportunities, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management

The Account Manager will focus on developing top accounts in the British Columbia, Canada area.

This individual will engage resources, including BUs, marketing, SEs, and partner account managers to drive success

Responsible for revenue & GP management for assigned products and solutions.

At least 7+ years’ experience in launching and managing products and services ideally in a global marketplace.

Technical and/or Parts experience is an asset.

Expert persuasion skills and the ability to captivate a room when delivering presentations and product demonstrations.

Define and execute business development strategy.

Plan and coordinate the roll-out of product training.

Experience as a Product Manager at a fast-paced company focused on SaaS preferably in the observability, monitoring and incident management space.

Experience with SaaS monitoring, observability and Incident Management is a plus.

Managing requirements for Mobile applications to ensure alignment with our core product capabilities.

Experience with prioritization and problem solving skills in a highly competitive environment.

Professional development opportunities to further skills and knowledge.

Manage projects from ideation through to completion closely collaborating with Engineering, Product Marketing, Support & QA Teams.

you can work cooperatively and multi-task to manage a range of responsibilities.

Reporting to, and working closely with the Manager of Major Gifts, you work with other

manage major gift donor research, cultivation, solicitation and stewardship.

• Outstanding written communication skills and demonstrated success at persuasive writing

manage competing priorities in a high-volume and results oriented environment

You value a role that has a direct impact on the community around you. You enjoy engaging

Ensure proper territory coverage, account planning strategies and strong time management skills.

Knowledge and experience with CRM platforms

5+ years of consulting sales experience

Proven sound mechanical knowledge of oilfield drilling equipment

Excellent organizational, communication and interpersonal skills

Proven customer centricity and presentation skills

High proficiency with Microsoft computer applications, including Word, Excel, PowerPoint, Outlook, and strong CRM database management experience

These Skills and Abilities will help you thrive:

A flexible hybrid role with ability to work from home up to 3 days per week

Extended Health Care Group Insurance, including medical and dental benefits

Post-secondary degree in Business Administration, Communications, or Public Relations, or an equivalent combination of training and experience in a non-profit environment

Outstanding interpersonal skills (engaging, approachable, a listener) and strong presentation and training skills

More than 10 years of project management work experience

Thorough understanding and working knowledge of project delivery contractual methodologies, including design-build, construction management, and design-bid-build.

Project risk mitigation and management – proven ability and experience in mitigating and managing project risks.

Client management – proven ability and experience in managing client relationships and expectations.

Vendor management – proven ability and experience in managing vendor performance and payments.

Provide oversight and leadership to the change management process, payment certificates and other contract or project-related administrative documents

Knowledge of cash handling policies and procedures.

Knowledge of general office practices, procedures and equipment.

One year experience in customer service, cash handling, computer operation and general office procedures.

Answer and deal with client’s inquiries, service request and complaints in person and over the phone.

Perform cashier duties including receipt of funds, issuance of receipts, balancing and preparation of bank deposits.

Accept and process customer applications for facility and program use.

Keeps Field Services Management up to date on continuing challenges and issues that may impact SLA's or Customer Satisfaction

Maintains sound knowledge and understanding of current methodologies, geographies, supporting teams, services and tools

High School Diploma or equivalent education preferred

Minimum 3 years experience in related field

Strong verbal and written communications skills especially with end users in retail, healthcare, and financial lines of business

Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor cases

Manage a portfolio of prospects and donors, which includes cultivating and soliciting/closing gifts of up to $100,000

Design and manage special events, as needed

Substantial background in fundraising, including 3+ years of direct experience with personal solicitations of major donors and prospects (required)

Excellent writing and verbal communication skills with a proven ability to create donor correspondences, donor briefings, solicitation proposals, and pledge documents

Experience working with fundraising databases, competency in Google Workspace and Zoom

Analyze data and information to drive strategic development of a donor portfolio