Major Incident Manager Jobs in British Columbia

Experience utilizing a defined Sales Methodology (re: MEDDPICC, MEDDIC, Challenger, etc.) for business needs/business pain understanding

Consultative sales experience targeting relevant companies/businesses to drive cost savings and efficiencies throughout their IT organization

Highly motivated and professional, with excellent verbal communication, presentation, and social skills

Bachelor’s degree preferred or equivalent experience

Prospect across a broad range of accounts to build high-quality pipeline

You will develop and run a sales strategy with a target account list

Comprehensive knowledge of project management principles and methodologies.

Additionally in this role, you will build on your education and career experience as you:

Five (5) to seven (7) years’ recent related experience in managing, leading and directing facilities projects in a complex institutional environment

Knowledge of capital project planning and implementation processes including design, construction and procurement within current standards, codes, bylaws and regulations.

Demonstrated ability to effectively manage planning, design and construction projects simultaneously.

Bachelor’s degree in Architecture, Interior Design or Engineering related field

Setting up of Technical & Management Bridge

100% Employer paid benefits (Health/Dental/Vision)

To manage customer incidents 24X7 and ensure minimal disruption to the service

Strong analytical, organizational, and problem-solving skills.

Strong customer communication skills with the ability to communicate technical issues to non-technical customers.

Ability to work well within a team to learn and share knowledge.

Setting up of Technical & Management Bridge

100% Employer paid benefits (Health/Dental/Vision)

To manage customer incidents 24X7 and ensure minimal disruption to the service

Strong analytical, organizational, and problem-solving skills.

Strong customer communication skills with the ability to communicate technical issues to non-technical customers.

Ability to work well within a team to learn and share knowledge.

Outstanding technical skills, knowledge of network protocols and network communication principles, understanding of vulnerabilities and remediation techniques

Defining and maintaining Information Security Incident Management Process and build procedure documents for incidents handling

SIEM, Log Management, Network Security & Monitoring

Managing, maintaining and improving Incident Response capabilities to detect, proactively hunt for and respond to sophisticated cyberattacks

Outstanding knowledge in the following Cybersecurity domains:

Excellent problems solving skills, ability to coordinate with different local and global teams

3+ years of hands-on technical working experience with the Incident Management of complex IT environments at large organizations.

Experience with ITSM tools (ServiceNow is a plus) with strong understanding of service management principles it supports.

Banking & finance services industry experience is an asset.

6+ years of progressive IT working experience that spans a high-level understanding of full stack technologies used in a large enterprise.

3+ years of hands-on technical working experience in handling incident bridges involving support teams from multiple geographies & global time zones.

ITIL Foundations certified (ITIL V3, 2011 or V4).

• Banking & finance services industry experience is an asset.

Medical and dental benefits once qualified

Adecco is currently seeking a highly motivated individual for a full-time position as a Incident Manager.

Shifts: Monday to Friday – 16x7 shifts

Job type: Full-time | 12-Month Contract

Vacation pay paid out on each weekly pay cheque

Comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.

Apply technical expertise to advise and assist senior management to achieve its vision and strategic direction.

Developing appropriate communications strategies and materials necessary for project decisions and partner management and coordination.

Provide quality control in collaboration with advisors/consultants to ensure that the project meets the requirements as set out in the contract.

Experience and expertise in Design Build, Alliance Contracting, Progressive Design Build, and/or Integrated Project Delivery

Competitive salary package, including comprehensive health benefits coverage.

Four + years of quota-carrying, outside business-to-business sales experience

Three+ years of relevant experience in HCM, technology, business equipment, uniform, or software sales

Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

If You Don't Have a College Degree, Other Acceptable Experience Could Include

Are you ready to control your financial future with unlimited upside earnings potential?

Are you looking for continuous learning and the opportunity to invest in yourself?

· 5 years’ demonstrable experience in Incident & Request Management

· Excellent stakeholder management skills

· 2 years’ experience or equivalent knowledge in the area of IT infrastructure

· Strong IT infrastructure knowledge; proven root cause analysis skills

· 3 years’ Major Incident Coordinator experience and using ServiceNow or equivalent ITSM tool

· Fluent knowledge of ITIL v3 or 4

· 5 years’ demonstrable experience in Incident & Request Management

· Excellent stakeholder management skills

· 2 years’ experience or equivalent knowledge in the area of IT infrastructure

· Strong IT infrastructure knowledge; proven root cause analysis skills

· 3 years’ Major Incident Coordinator experience and using ServiceNow or equivalent ITSM tool

· Fluent knowledge of ITIL v3 or 4

Organized, with time management skills

ADP is searching for the next ... Major Accounts District Manager

8 + years of quota carrying, outside business-to-business sales experience

An impressive track record of closing sales, winning clients, and managing a territory, as well as stellar presentation skills

4 + years of relevant experience in HCM, technology, business equipment, uniform or software sales

Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

Be on call as part of the Incident Management rotation.

Develop postmortems and handoff to problem management to complete RCA and problem resolution.

Report incident metrics and statistics to management on at least a monthly basis.

Maintain our knowledge base of Known Issues and Incident corrective measures for service restoration and workarounds.

Experience managing responses to incidents, including front-line analysis and escalation.

Strong organizational, coordination and mediation skills to drive decision-making.

Create a consistent cadence to driving partner-led demand generation, call campaigns, with strong opportunity management skills

Executive selling skills required, to include various CxOs, IT Management, and other key Decision-Makers

Relationship management skills that translate into identifying decision-makers and influencers

Manage opportunities, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management

The Account Manager will focus on developing top accounts in the British Columbia, Canada area.

This individual will engage resources, including BUs, marketing, SEs, and partner account managers to drive success

High proficiency with Microsoft computer applications, including Word, Excel, PowerPoint, Outlook, and strong CRM database management experience

These Skills and Abilities will help you thrive:

A flexible hybrid role with ability to work from home up to 3 days per week

Extended Health Care Group Insurance, including medical and dental benefits

Post-secondary degree in Business Administration, Communications, or Public Relations, or an equivalent combination of training and experience in a non-profit environment

Outstanding interpersonal skills (engaging, approachable, a listener) and strong presentation and training skills