Loyalty Promotions Specialist Jobs

Proficiency with marketing tools and software for campaign management and data analysis including (Hootsuite, LinkedIn, Monday.com, Mailchimp, SurveyMonkey)

1-3 years experience in a trade marketing role, preferably in media or advertising industry

Excellent communication skills - written and verbal communication

Strong analytical skills to evaluate market and audience data

Experience managing multiple projects from start to finish

Assist with the coordination of key internal and external events including programming launches, thematic events, seminars, conferences, trade shows, meetings, etc.

Excellent client communication and relationship management skills

Experience in financial services is an asset; working knowledge of the mortgage industry preferred

WHY WORK AT HOMEEQUITY BANK?

Lead the collaboration with senior stakeholders and cross-functional teams in developing the Loyalty Experience framework.

Lead the optimization of Client Onboarding Experience

Manages weekly, monthly and quarterly KPI monitoring and reporting; continually evaluate client feedback to understand customer needs and attrition attributes

Attention to detail, strong project management skills.

Assist with management and execution of project tracking and budgeting for marketing calendars, business updates, and quarterly updates.

3-5 years of relevant work experience in marketing.

Exceptional interpersonal skills to build partnerships to effectively source information, obtain approvals and build relationships.

Strong written and presentation abilities.

Perform other duties as assigned to support Rexall Pharmacy Group ULC.

Highly detail oriented with solid project management skills. Bonus points for experience with Asana.

Previous Customer Service, Customer Success, or Account Management experience a plus

Email/SMS database management and analytics. Seek ways to increase subscription. Minimizes list decay and unsubscribes.

Manage loyalty program initiatives throughout the program life cycle.

Manage email projects from copy and design briefing through execution.

Manage lifecycle email/SMS marketing improvement initiatives.

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Extensive knowledge and advanced skills in product management.

Utilizing project management capabilities to support a strong analytical mindset and goal-oriented approach.

Data segmentation and administration process management.

What knowledge and skills do you need to have:

Monitor, evaluate, and keep customers' services and benefits up to date.

A minimum of 5 years of professional experience in Product Growth, Customer Success, Customer Experience, and Marketing is required.

Build relationships with customers and create an enjoyable experience

Provide customers with up-to-date offers and deals that best suit their needs

Benefits of this all NEW Promotions Assistant Opportunity:

Interested in trying something new and learning

Tired of waiting around for their next career opportunity and

Wanting to work both individually and as a team

Build relationships with customers and create an enjoyable experience

Provide customers with up to date offers and deals that best suit their needs

Benefits of this all NEW Promotions Assistant Opportunity:

Interested in trying something new and learning

Tired of waiting around for their next career opportunity and

Wanting to work both individually and as a team

Strong interpersonal skills to work closely with leadership, category management and other cross functional teams as required

Post Secondary Education and a minimum of 2 years of relevant experience

Perform validations to ensure accuracy of execution of promotional offers, from various source of data inputs

Perform flyer check to ensure accuracy of promotional retails and promotional offers

Work closely with Category Managers, Marketing ,and other cross functional teams to ensure accuracy of promo execution

Proficient knowledge of MS Office Excel and MS Outlook