Instrument Sales Engineers East Coast Jobs

Remote (Work from home) when not spending time on-site

Desciplined in working with a large number of crews (good task management)

Construction experience or willingness to learn quickly on the job required

Experience leading people is a bonus as it helps create empathy with the primary persona, the

Remote work friendly (when not on-site) and work-life balance

experience in the construction industry

Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.

Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.

Maintain Mark’s performance management expectations including progressive discipline where necessary.

Support the customer experience through timely processing and movement of inventory to the salesfloor.

Assumes responsibility for all operations of the store in the absence of the Store Manager.

Proven ability to build and manage a daily, weekly plan for the department and store.

Help manage the day-to-day operations of our online stores, including product listings, order fulfillment, and inventory management.

Ability to adapt and manage changing priorities independently in a fast-paced environment

Call center and customer success experience

Strong verbal and written communication skills

Attention to detail, critical thinking, and problem-solving skills

Handle customer inquiries and concerns via phone and email, providing excellent customer-first service.

Uses systems (e.g., CRM) to track all customer-related activities and deliverables, pipeline management, and revenue projection.

Create and manage feedback loops, gathering actionable insights that will inform the product roadmap.

Contribute to content and process improvements across the customer lifecycle to continuously improve the customer experience.

Builds strong relationships with people, understands their needs and goals, identifies creative solutions, and manages action items through to completion.

Works to realize business value and expand customer relationships through deep knowledge of customer needs rather than a feature list.

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

Knowledge and vessel management experience with technical ship operations.

Analytical, problem solving and project management skills.

Conduct performance management reviews of key seafarers and onboard Ship Management Team follow up in cooperation with Marine HR functions.

Fleet spare management for effective repair/maintenance/operation of the vessel, including maintaining required minimum stock/ spares.

Develop yearly ship budget (Opex/Capex, Dry dock and project) together with vessel management team and F&A department.

Ensure all Technical Changes follow the Change Management process

Some experience of configuration management and Infrastructure as Code approach.

Help with release management and troubleshooting issues in production environments.

Experience working with relational databases, preferably SQL Server, or NoSQL databases, preferably Mongo DB.

Experience using CI/CD and DevOps tools.

Experience with cloud services, preferably on AWS.

Some experience developing gRPC/REST APIs.

Strong project management skills, with the ability to manage multiple projects and stakeholders simultaneously.

Proven experience in product marketing, preferably in the B2B SaaS Martech industry.

Strong leadership skills with the ability to inspire and develop a distributed global team.

Excellent strategic thinking and analytical skills, with the ability to translate market insights into effective marketing strategies.

Experience in conducting market research, segmentation, and competitive analysis.

Exceptional communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences.

Minimum of 1 year of sales management experience in retail, luxury retail, or service related industry.

Achieve business objectives by utilizing the company Consumer Management client segmentation strategy;

Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered;

Manage and resolve customer issues, delighting and retaining the client relationship.

Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.

Ability to manage competing priorities in a fast-paced environment.

Recruitment, performance management and team development

Regional Manager Experience (+ 2yrs)

Driving and modelling exceptional customer service and experience

Direct customer-facing sales experience (+5 yrs) with proven sales results and accomplishments.

Full training and support from National Sales Manager

Overseeing and driving your stores’ sales achievements, wage costs and profitability

You are very analytical, tech-savvy, have very good Excel skills and, ideally, knowledge of SEO

You have a high degree of communicative skills, sales talent, high-quality consulting skills as well as entrepreneurial thinking

You drive high levels of customer success, exhibiting complete ownership over assigned customer accounts and engagements throughout the customer lifecycle.

You conduct in-person business reviews with Director/VP-level decision-makers and other relevant stakeholders.

You have had success working with clients to drive software product adoption

You can navigate customer organizational structures and build relationships with different stakeholders

Uses systems (e.g., CRM) to track all customer-related activities and deliverables, pipeline management, and revenue projection.

Create and manage feedback loops, gathering actionable insights that will inform the product roadmap.

Contribute to content and process improvements across the customer lifecycle to continuously improve the customer experience.

Builds strong relationships with people, understands their needs and goals, identifies creative solutions, and manages action items through to completion.

Works to realize business value and expand customer relationships through deep knowledge of customer needs rather than a feature list.

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

Typically requires 2 year of relevant work experience in the biopharmaceutical industry, or the equivalent combination of education and experience.

Basic working knowledge of GCP, CFR and ICH guidelines and clinical trial operations

Written, verbal and interpersonal skills to exchange straightforward information

Organizes Study Team meetings and prepares meeting minutes

Assists with organizing Investigator Meetings

Assists with preparation and review of study documents

Post-secondary education with a diploma/degree in business management, marketing, or engineering.

Report to Manager, Power Product Sales in Ontario.

3+ years of relevant inside/outside sales experience.

In-depth knowledge & understanding of Marine Propulsion / Auxiliary Engines; Industrial gensets. Comfort with explaining Genrep products.

Experience with ERP systems. Experience with Epicor is an asset.

Proven skills at establishing and building key business partnerships both externally to drive revenue and internally to optimize effectiveness and efficiency.

4+ years’ experience in a full end to end sales role.

Degree educated, or similar gained work experience.

Experience with B2B sales and a sales profile that matches complex software and some long sales cycles.

In the position you will be measured on your ability to quickly penetrate the North American market.

You have to have full working rights in either USA or Canada to be able to be considered for this role.

Ensure customer satisfaction and manage customer accounts

Proven sales experience in the Sports Fashion industry

Knowledge of the Eastern Canada market

Excellent communication and interpersonal skills

Develop and maintain relationships with customers and potential customers

Identify and pursue sales opportunities

Employee discounts on products offered by our clients. ( Up to 50% on your wireless services)

Great benefits that include Vision, Dental and Prescriptions**

Competitive base salary (hourly) plus commissions

Flexible schedules with both full-time and part-time positions to meet your availability

Paid training (Personal in-store and online LMS training)

Continuous training and c areer development, we take pride in being part of our employee’s growth.

You have 2+ years SaaS sales experience (SaaS experience is non-negotiable)

You have strong business acumen and experience driving deals forward

Convert inbound leads into opportunities

Unearth new sales opportunities through networking and turn them into long term partnerships

Present our tech to prospective clients

Remain in frequent contact with clients to understand their needs